Michael (Alex) Miller Email & Phone Number

• Delivered successful achievement of short-term/long-term financial and strategic goals through effective management of the Claims Portfolio. Spearheaded crossline of business projects and deliverables, optimizing the.
• Advanced Problem-Solving Skills: Led 2024 annual planning process for the Portfolio & Strategic Alignment Team. Identified key stakeholders and created data capture, merging 50+ data points from multiple databases to.
• Leveraged data to make decisions: Worked with Qualtrics lead to firmly understand available data dashboards and layered information. Leveraged information to identify and discuss “pain points” with Line of Business.
• Demonstrated Outstanding Analytical and Decision-Making Prowess: Effectively engaged with multiple stakeholders during "Customer Experience" and Closed Loop Feedback deep-dives. Utilized Qualtrics data to precisely.

Remote

Ramstein Air Base, Rhineland-Palatinate, Germany

• Created a strategic succession plan and forecasted staffing needs that impacted 3K+ specialized personnel operating in 42 locations in 10 different countries. Served as an advisor to executive leadership on staffing.
• Advised executive leaders, ensured proper interpretation and consistent application of policies and HR laws such as EEO, FMLA and ADA. After identifying policy deficiencies, created new HR policy and procedure that was.
• After evaluating the safety and security concerns of employees located in high-risk overseas locations, identified the need for additional resources, equipment and training. Created security analysis report, validating.
• Served as part of a council that evaluated staffing distribution, created career path and promotion plans. Oversaw long-term strategies for staffing succession and performance management plans to mitigate shortages.

Vandenberg Air Base, California

• Led 509 employees and directed all facets of operations including strategic planning, budgeting and human resources. Protected the safety of 2K+ employees and secured $5.8B in assets.
• Directed and coordinated response and evacuation operations during the historic 12,500-acre wildfire that threatened Vandenberg AFB. Ensured the safe evacuation of 2K+ employees and secured resources that aided 1,200.
• Identified unfunded requirements and developed a 5-year budget outlook with 300+ data points that validated an additional $2.2M to the existing $993K annual operating budget.
• Assumed management over a struggling team due to prolonged lack of leadership. Collaborated with security investigators who identified 27 employees engaged in illegal activity that led to 17 arrests.
• Transformed a security forces organization from worst to best Air Force wide within 180 days by conducting an in-depth business analysis, identifying root causes of issues, reprimanding, disciplining and terminating.
• Internal organizational team was awarded the highest possible compliance rating in 11 of 17 programs, up from zero compliance previously. Achieved 100% compliance during the inspection of 17 programs within 31 days..

Ramstein Air Base, Rhineland-Palatinate, Germany

• Served as principal advisor for all global security operational planning and risk assessments for 3,500 security forces employees spread across 13 countries. Directed $21.6M in equipment assets and coordinated the.
• Used Lean Six Sigma initiatives to lead multiple complex process improvement efforts. Identified $10M in transportation and repair cost savings by using one centralized location to house equipment. Conducted a.
• As a strategic planner, developed contingency plans and operational strategies for global operations in over 100+ nations, including Presidential support missions. Forecasted staffing requirements, identified supplies.
• Directly led 8-member team during Higher Headquarters vulnerability assessments at 3 separate locations. Conducted a deep-dive analysis of risks, emergency preparedness and disaster response planning, and penned a.
• Identified $700K in equipment shortfalls and drafted a plan to refurbish, repair or procure equipment to meet the team’s operational needs.

3 SFS, Alaska | 2 SFS, Louisiana | 786 SFS, Germany | 822 ABS (Safeside), Georgia

Master'S Degree, Business Management

Master's Degree in Business Management, with a concentration in Organizational Leadership

Bachelor'S Degree, Criminal Justice

Associate'S Degree, Criminal Justice