Michael Alexandroff Email & Phone Number

Turnersville Nj

GOODYEAR TIRE AND RUBBER COMPANY AKRON OH OCTOBER 2011 TO PRESENT STORE MANAGER JUST TIRES TURNERSVILLE AUGUST 2014 TO PRESENT • Promoted to a tier 1 store 3-5 million annual sales • Counsel and coach employees on job job performance; encourage good behavior and strong work ethic within the tire center• Responsible for P&L, reestablish declining store

Eatontown Nj

STORE MANAGER EATONTOWN 0837 MARCH 2014 TO AUGUST 2014 Tier 2 store 1-2 million annual sales • Counsel and coach employees on job job performance; encourage good behavior and strong work ethic within the tire center• Responsible for P&L; Put in store to rebuild and reestablish reputation. Lead a team of 9 employees (one service manager, two sales advisors and six shop persons. Maintain a high level of customer service.

Deptford Nj

Store manager Deptford nj march 2013 to present Counsel and coach employees on job job performance; encourage good behavior and strong work ethic within the tire centerResponsible for P&L; 2.4 million annual tire center revenues produce between 375-450k in profit (2013 375m profit up 15%). Lead a team of 12 employees (two sales advisors and ten shop persons.) Maintain a high level of customer service.Reduced expenses by 15% year over yearExpanded shops scope and took on new sales opportunities (on car reprograming, tpms up sales, regional diagnostic center, customer training programs to enhance guest knowledge).

Store manager somerset 0859 June 2012 to present Promoted to a tier 1 store with 3-5 million annual sales. Responsible for P&L; 4.1 million annual tire center revenues produce between 270-450k in profit (2012 310k profit up 5% 6/12-12/12).Continue to drive sales and grow business by 25% this year. Reduced expenses by 23% year over year.Increased PM sales to the highest in region. Expanded scope and took on new sales opportunities (on car reprograming, TPMS up sales, regional diagnostic center, customer training programs)Reduced customer complaints (time related) by installing new time management procedures; methods were adopted by Goodyear corporate. Lead a team of 13 employees. Maintain a high level of customer service. Developed tracking system to measure performance of staff. STore manager Willingboro 0944 February 2012 may 2012Responsible for P&L; 1.5 million annual tire center revenues. Contribute to overall tire sales, increasing sales by 10k per week. Installed new staff to change direction of sales; increased car count 62% and reduced liabilities to zero from 3 the prior year.Completed Goodyear Management program. Store manager Mt holly 1346 February 2011 january 2012Responsible for P&L; transformed store in danger of closing to a profitable location. Annual sales prior to management tenure 695K per year; upon departure, store had 987k gross sales; 58% gross margin and 40% labor to GM ratio to produce 115k in profit over the prior year. Ranked in the top 100 in company in both total profit improvement and total profitability. Inventory over/short for the year +$1500, no loss of tires.Controlled expenses Reduction of 6% over prior year.In charge of hiring and terminations; limited turnover to 4 persons.Hired new sales staff, one became a store manager, another is top sales person in the northeast region.

Mt Laurel

Tire center supervisor January 2010 october 2010Responsible for P&L; 1.1 million annual tire center revenues. Contribute to overall tire sales, averaging 20k per week. Maintain a high level of customer service.Increased over all total sales by 10% and increased customer discretionary spending by 10 fold, even with having a reduction in staffing. Ensure employees operate under stringent shop safety protocols.Write weekly schedules for eight employees while staying within a 15% margin month-to-month. Mechanical duties involving tires include installation, high speed balance, rotations, and repair of flats.TIA certified; Michelin and LandRover 4x4 certified; Michelin High Performance Tire Certification; Michelin certified installer and salesman; Michelin certified supervisor and manager. front end supervisor February 2005 December 2009Provide exceptional customer service; oversee day-to-day operations (all departments).Increased cashier/assistant productivity by 3% and drove executive membership card holders to 40% membership base (30th highest in company). Up sell customers to other reward programs.Create work schedules for 80 employees (120 during seasonal periods) with tiles including cart crew, cashier, front end assistants, greeters and floaters. Inventory specialist for multiple departments; perform inventory on a biannual, monthly and weekly bases, depending on departmental schedule.

Washington D.C. Metro Area

Respond to constituents mail and phone callsResearch Assistant

Education record

High School, 3.5

Activities and Societies: debate team