Senior Director, Product Management - Employer Solutions
CurrentLead Client Experience (“CX”) squads overseeing digital tools and properties- Released gamified personalization experience that resulted in 120% year-over-year growth in user data collection - Increased retiree product activation by 4x by removing friction points and contextualizing disclosures- Updated onboarding flow with 30% higher completion rate and 4x higher lead generation rate- Updated anchor digital experience that tested at +39% likelihood to take action - Sunset two legacy technology frameworks and one legacy authentication method- Manage four PMs across squads- Promoted from Principal PM in March 2021 and from Director in March 2024