Michael Amore Email & Phone Number

Sewickley, Pa, Us

Build and maintain web components and templates for Dealer.com web platform.Perform custom development for some of the largest auto groups in the United States, while still thinking globally and contibuting global solutions back to the platform.Sass for styling web pages and Velocity templating language for generating front-end markup.Git for source code version control.Agile software development environment.

Irvine, Ca, Us

North Hills, New York, Us

Communicate daily with internal and external clients to troubleshoot website issues and determine appropriate solutionsSupport clients and their websites so that they are always up-to-date with engaging and relevant OEM-compliant contentTroubleshoot website issues such as inventory concerns, lead delivery difficulties, and perform website maintenanceMake modifications to client websites using content management systemRun reports through Google Analytics and in-house reporting system to inform clients about monthly website and mobile traffic and conversion ratesDaily use of Salesforce to record and track incoming cases, work performed, and update customer recordsParticipate in team meetings to discuss internal global issues and workload of overall teamRotational on-call duty to provide after hours support to external clientsAssist Senior Account Executives in managing workload and completing projects as neededUse HTML, CSS, and jQuery to create custom webpages and modify site content

Primary in-house IT Specialist for the companyResponsible for upkeep and maintenance of all computer systems, office equipment and mobile devices throughout the officeProject leader for a web-facing client portal that the agency developed to complement its primary websiteParticipant in management meetings regarding research and purchase of computer equipment, mobile devices and new product licensesTrack IT issues from point of contact to completion, documenting all work performedRevised and distributed corporate IT policyLogged and tracked all agency logins and passwords for vendors and affiliatesPrepared computers, phones, printers and email setup for new and existing employees

Richfield, Minnesota, Us

Primarily tested and recorded status of consumer electronics for resale, including home theater systems, car stereo systems, mobile electronics, and video game consolesLearned how to repair some small mobile electronics such as MP3 playersWorked in a team environment to achieve production goals

Us

Attained vital training on home entertainment equipment such as TVs and home audio systemsRecognized multiple times for exceptional sales numbers and achieving sales goalsAcquired valuable experience in creating and maintaining long-term customer relationships