Michael Andoh Email & Phone Number

Accra, Greater Accra Region, Gh

Ghana

Accra

Ensure stable and reliable network services (e.g. access products, service networks andcore network).- Day-to-day network performance monitoring.- Network troubleshooting and fault analysis; hardware troubleshooting and repair.- Coaching and Mentoring of Engineers.- Deployment and maintenance of network monitoring, analysis and reporting tools.- Application of configuration changes via our change control systems and processes.- Identifying innovative technologies to improving network quality and reliability- Responsible for Incident Management of the IP and Transmission Network.- Responsible for Incident Management relating to IP customers within the Financial Services and Payments Divisions.- Closely manage performance indicators within operations to promote a metrics driven environment.- On-call escalation support is required to ensure timely fault resolution.

Accra Ghana

Responsible for day to day operations of the IP/MPLS network at MTN Ghana- Day-to-day network performance monitoring.- Network troubleshooting and fault analysis; hardware troubleshooting and repair.- Trouble ticket generation and response; carrier interface and escalations.- Deployment and maintenance of network monitoring, analysis and reporting tools.- Application of configuration changes via our change control systems and processes.- Installation of network hardware and software.- Participate in a 24x7 call-out rota.- Team build and animation and leadership- Coaching - Planning short, mid terms objectives- Managing KPI’s and End to End quality of Service- Set up priorities and achieve the managerial objectives- Delegate team tasks as needed and control its delegation- Prepare job descriptions for all the new jobs appeared into the team- Update job descriptions for the team jobs, as per the internal procedures

Accra Ghana

Accra

• Designs the requirements for all new data network.• Plans the infrastructure deployment for all new and extended networks.• Coordinates with the Implementation team to deploy new network security and Infrastructure • Coordinates the generation of some monthly reports and submits to Data Facilities Manager for review and collation in relation to new network projects.• Supports the Data Facilities Manager to coordinate the implementation and follow up on projects in order to obtain the required results• Stays abreast with new technologies and their applications and suggest upgrade or change material replacement in order to ensure best practice is adhered to as well as up-to-date technology are deployed.• Work with Cisco TAC to address all network vulnerability issues• Works on Data Network Projects assigned to the Data Network team• Offers specialist advice in the installations, troubleshooting, repairing and maintaining networks• Manages and analyses the performance of Routers, Switches and other Network Devices during project implementation.• Perform other duties assigned by Data Facilities Manager from time to time

Accra

• Assists in the Designing and planning of LAN, Wireless LAN and WAN Infrastructure.• Supports in the generation of Monthly reports on the projects being implemented by the section• Identifies problems arising in the course of daily work, solves routine problems and refers unusual problems to Line . . • Manager as appropriate in order to deliver the services required by the business.• Configures basic network devices on the LAN, WAN and WLAN.• Leads and coordinates the implementation of enterprise-wide network infrastructures.• Assists in the troubleshooting and support day-to-day activities of networking section.• Monitors Live data network using approved Network Management Systems.• Proactively identifies problems on the live network using . .. NMS to solve them• Performs other related duties as assigned by immediate supervisor from time to time.• Backs up for the Manager in the absence of any supervisor.• Helps in optimizing the data network connectivity.

Accra

• Performs the day to day planned duties of the Networking Section• Provides the necessary day-to-day support on reported problems regarding the LAN in• Consultation with Facilities Support Engineer or Facilities Support Specialist• Implements the proposed and approved ideas and solutions• Helps in data network optimization• Undertakes general scheduled maintenance on the network• Responding to assigned incidents on the Service Desk• Perform other relevant duties that may be assigned by Facilities Support Engineer or Facilities Support Specialist

Tema

• Responsible for installation, troubleshooting, repair, support and maintenance of the data network and electronic equipments. .(eg. Monitors, power supplies, scanners, printers, fax machines etc.)• Responsible for taking students through lab work and research.• Responsible for teaching electronics and Network +.• Responsible for generating monthly reports and the documentation of all electronics and data network activities in the institution.• Assisted in the installation of a radio device for the company’s Internet Cafe

Tema

• Responsible for installation, troubleshooting, maintenance and repair of all electronic equipments and computer accessories.(eg. Monitors, power supplies, scanners, printers, fax machines etc.)• Documentation of all activities in the laboratory.• Responsible for the installation of operating systems on new PCs.• Submission of monthly reports

Bachelor Of Engineering (Be), Electronics And Communications Engineering

Applied Electronics/ Electricals