Michael Angelo Mondejar Email and Phone Number

Dedicated and detail-oriented professional with experience in customer service, quality assurance, project management, and administrative roles. Currently employed at INFOCOM Technologies, Inc. as a Customer Service Representative with extensive experience in managing customer inquiries and providing effective solutions in telecommunication, adept at logging and monitoring calls to ensure customer satisfaction. Previously served as a Quality Associate at Cybersoft Content Services, Inc., I analyzed data to assess risks and established quality control measures, enhancing operational efficiency. My experience also includes leading projects and liaising with government agencies as a Liaison Officer and Team Leader at VFAN Travel Consultancy. Additionally, I possess a strong background in managing inventory and clerical tasks as an Inventory Control Clerk at ACGM General Merchandise and handling invoicing and collections at Multi-Steel Corporation. Proven track record of enhancing operational efficiency and achieving high levels of customer satisfaction.