Michael Anthony Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

- To provide administrative and logistical support as and when required, including composing and editing correspondence as directed and to carry out administrative routine works. - Monitoring and reporting and overall progress of work programs against the plans and forecasts. - Production of the periodic progress reports as required by the Head of.

United Arab Emirates

• Outsourcing Air / Ocean Freight Inquiries to Overseas Agents for rates.
• Validating and confirming all Air / Oceanshipment bookings/ Routing Orders.
• Managing shipments from origin to destination to ensure smooth transit and meet customer deadline for delivery.
• Building customer Relationship and providing excellent customer service.
• Manage daily emails/phone calls from customers/vendors/Transporters.
• Handle Customer Complaints and follow up with Airlines, EAS, Co loaders and shipping lines to ensure resolution and proper feedback to customer’s.

United Arab Emirates

• Handling Banks & E-Commerce Domestic Shipments.
• Organize Pick Ups for Export shipments.
• Tracking Domestic & International Shipments and update Clients.
• Maintaining Good Relations with Account Clients and Provide complete information and deliver a top quality service.
• Attending to Escalations &Complaints and provideCustomer Satisfaction.
• Co-ordinate with Operations in Handling Domestic & Intl Shipments.