Michael Anthony Deslauriers Chatelain

Michael Anthony Deslauriers Chatelain Email and Phone Number

MBA student @ Scorpions de Mulhouse
Michael Anthony Deslauriers Chatelain's Location
Greater Montreal Metropolitan Area, Canada
About Michael Anthony Deslauriers Chatelain

I am a business administration student with a focus on marketing at Southern New Hampshire University. I have a diverse background in logistics, hospitality, and professional sports, which has given me valuable skills in customer relationship management, communication, and problem-solving. My most recent role was as an assistant manager at Bacaro Pizzeria, where I was responsible for cashiering, recording income and expenses, and mentoring new staff. I also supported the operation team at TFI Transport 1 Inc. by providing solutions, gathering data, and preparing pricing analysis. Additionally, I played professional hockey for the Dragon de Poitiers in France, where I participated in practices, games, and sponsor events. I am passionate about learning new things, working with different cultures, and delivering excellent service. I believe I can bring a unique perspective and a collaborative spirit to any team.

Michael Anthony Deslauriers Chatelain's Current Company Details
Scorpions de Mulhouse

Scorpions De Mulhouse

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MBA student
Employees:
14
Michael Anthony Deslauriers Chatelain Work Experience Details
  • Scorpions De Mulhouse
    Professional Hockey Player
    Scorpions De Mulhouse Sep 2024 - Present
    Mulhouse, Grand Est, France
    Pro hockey player3 practices on ice per week2 training off Ice per week25-30 gamesSponsor eventsHead coach of U13-u15-u-18 and sport etude
  • Linedrive
    Marketing Coordinator Internship
    Linedrive May 2024 - Sep 2024
    Montreal, Quebec, Canada
    Translation of Marketing Materials into French (Canadian):o Work with Sales Director and VP of Sales(Canada) to identify most needed/used assetso Translate into conversational Canadian Frencho Utilize Adobe Acrobat to remove English text and insert French texto Proofread all documentso Work with Communications Manager to add into Showpad➢ Success Story Re-Write (End User Facing):o Take existing success stories and change the outcome to revolve around accident reduction, productivity improvements, and overall operational improvement for the end usero Interview SCs to better understand the end user storyo Make adjustments to text and update the flyero Work with Communications Manager to add into Showpad➢ Channel Marketing Enhancements:o Enhance "call to action" messaging on Channel marketing materialso Work with Channel Marketing Specialist to understand current success rates for open/actiono Determine messaging that will drive conversiono Assist in creation of channel communications➢ Champion Initiative Compliance/Accountability:o Work with Business Development team members and VP Sales Ops to determine engagement pointo Conduct communication with SC team to ensure compliance with initiative expectationso Compile feedback on working/not working with SC, Distribution, End Usero Make recommendations on additional materials neededo Provide insight/analysis to progress on initiative➢ Canadian Lead Follow Up:o Follow up on the 20 leads that arrive monthly for the Canadian teamo Determine customer PAIN and engagement needso Align with appropriate response/SC➢ Canadian Channel Marketing Programo Create a marketing campaign/awareness program with VP Sales and Canadian Sales Directoro Propose plan to marketing team and sales leadershipo Execute agreed upon marketing elements
  • Vago Italian
    Waiter
    Vago Italian Apr 2024 - Aug 2024
    Westmount, Quebec, Canada
    Ensure station (tables assigned) is neat and set up for service ([mise en place](with cutlery, glassware, and napkins.Familiarize myself with the daily specials and any menu changes.Warmly greet guests and professionally seat them.Present menus with a thorough knowledge of Italian dishes, ingredients, and pronunciations. Answer questions and offer recommendations.Take accurate drink and food orders, noting any dietary restrictions or preferences.Upsell or suggest additional items that complement the meal, following restaurant guidelines.Ensure proper wine selection and presentation, including knowledge of vintages and regions. Maintain a clean and organized station throughout the shift. Deliver food and beverages attentively, following proper serving etiquette.Describe dishes as they are presented.Refill water glasses, clear used plates, and maintain a smooth dining flow.Check in with guests regularly to ensure their satisfaction and address any requests promptly. Anticipate guest needs and provide polished service that enhances their dining experience.Handle complaints professionally and courteously, seeking solutions from the manager if needed.Assist with closing duties as needed.
  • Scorpions De Mulhouse
    Professional Hockey Player
    Scorpions De Mulhouse Nov 2023 - Apr 2024
    Mulhouse, Grand Est, France
    Pro hockey player4 practices on ice per week3 training off Ice per week8 gamesSponsor eventsCoach
  • Tfi Transport 1 Inc. Transport Jcg
    Soutien Opération Logistique
    Tfi Transport 1 Inc. Transport Jcg Apr 2023 - Nov 2023
    Dorval, Quebec, Canada
    o Support the operation team by pro-actively providing day to day solutions.o Gather shipment & tracking data from service providers and update customers.o Prepare pricing analysis for the internal stakeholders & support the customer RFP lifecycle.
  • Dragon De Poitiers
    Professional Hockey Player
    Dragon De Poitiers Jan 2023 - Apr 2023
    Poitiers, Nouvelle-Aquitaine, France
    Pro hockey player4 practices on ice per week3 training off Ice per week8 gamesSponsor eventsCoach
  • Bacaro Pizzeria
    Assistant Manager
    Bacaro Pizzeria May 2021 - Feb 2023
    Montreal, Quebec, Canada
    o Cashiero Recording all income and expenses and ensuring that cash registers are balancedo Appointing, inducting & and mentoring new staff, ensuring customer service
  • Laser Ht Hockey
    Professional Hockey Player
    Laser Ht Hockey Aug 2021 - Apr 2022
    Oulu, North Ostrobothnia, Finland
    Pro Hockey Player7-8 on ice practices per week2-3 off ice training per week40 gamesLiving with roommates from different backgrounds
  • Air Canada
    Call Center Agent
    Air Canada Apr 2019 - Sep 2019
    Montreal, Quebec, Canada
    o Explained products or services and prices, and answered all questionso Acknowledged and resolved customer complaintso Developed and maintained constant knowledge of all services offered by the company
  • Royal Hockey
    Hockey Coach
    Royal Hockey Apr 2019 - Aug 2019
    Greater Montreal Metropolitan Area
    Prepare drillsGuide young children born in 2007Monitor children during practicesInstructor
  • Cremerie Provost
    Cashier Customer Service
    Cremerie Provost Apr 2018 - Sep 2018
    Montreal, Quebec, Canada
    CashierResponsible for InventoryManage the Work ScheduleOpening and Closing

Michael Anthony Deslauriers Chatelain Education Details

Frequently Asked Questions about Michael Anthony Deslauriers Chatelain

What company does Michael Anthony Deslauriers Chatelain work for?

Michael Anthony Deslauriers Chatelain works for Scorpions De Mulhouse

What is Michael Anthony Deslauriers Chatelain's role at the current company?

Michael Anthony Deslauriers Chatelain's current role is MBA student.

What schools did Michael Anthony Deslauriers Chatelain attend?

Michael Anthony Deslauriers Chatelain attended London School Of Business And Finance Lsbf, Southern New Hampshire University, Northland College, Wyoming Seminary College Preparatory School, Louis Phillipe Pare, Des Sources, Dalbe Viau.

Who are Michael Anthony Deslauriers Chatelain's colleagues?

Michael Anthony Deslauriers Chatelain's colleagues are Alex Gagnon.

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