Michael Apicella, Mba, Pmp Email & Phone Number

Luxembourg, Luxembourg, Lu

Develop and execute projects and strategies focusing on growing market share, revenue, and improving client retention.• Lead and assist dietary supplement quality programs for both internal and external clients. • Conceptualize and refine product and customer support strategies though Voice of Customer (VoC) responses and analytical data. Resulting in a four-point NPS increase within 12 months• Execute business strategies capturing 250k of annual business within 30 days of site launch.

Luxembourg, Luxembourg, Lu

Optimized business performance by initiating operational improvements, leading product development and launch projects and improved account management strategies. • Conceptualized and executed end-to-end new product development by leveraging in-depth industry knowledge resulting in generating 500K+ of revenue during pilot and first year.• Headed client acquisition and start-up, while maintaining 100% retention rate for seasonal agriculture clients through start-up and training programs.• Accomplished special projects within time and budgetary constraints by devising strategic plan action plan, while optimizing resources.

Luxembourg, Luxembourg, Lu

Effectively perform sample analysis, technical troubleshooting, and assist with IR calibration development. Provide remote and on-site support to key accounts in USA and Canada.

Cincinnati, Oh, Us

Collected and complied Early Detection Rapid Response (EDRR), pheromone, and flight intercept data. Identified and documented key trends for review by laboratory PI.

Pmp Certification, Project Management

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Biology, General