Michael Arcuri Email and Phone Number
Value-based IT leader building high-performing teams, growing stakeholder relationships and successfully applying an analytical and pragmatic mindset to solve complex problems. Agile and empathic with an earned reputation for being adaptable across all organizational levels. Thrives on delivering customer driven commercial outcomes whilst fostering an encouraging and positive learning culture. Proven success in building portfolio frameworks and capability across multiple industries at an enterprise level defining and translating strategy to implementation.My Skills & Qualifications:*Core Competencies: Leadership, Developing Others, Strategy Planning & Execution, Program Management, Stakeholder Management, Investment Planning, Financial Management, Change Management, Problem Solving, Communication, Root Cause Analysis. *Education: Bachelor Degree of Engineering (Mechatronics) and Bachelor Degree of Computer Science – the University of Melbourne (Graduated with Honours). *Program Management and Process Improvement: Waterfall/SDLC, SAFe (Agile), PMBOK/BABOK 2.0, BPMN, Lean/Six Sigma, ITIL Fundamentals. Career Achievements: *Successfully managed work output, budget and people development of Technology delivery and operational teams (20+ members) across multiple industries (IT Infrastructure, Logistics and Automotive).*Successful delivery of Enterprise Strategies and Investment Roadmaps, including submissions to the Board and Executive Leadership Team.*Established Leadership Programs retaining talent and championing diversity within Technology.*Built and executed Enterprise Technology Training Programs at 50% budget with a saving of $300k. *Profitable delivery of strategic customer-focused projects on time and within budget – including Website redesigns, eCommerce/CRM, Billing & Invoicing, Logistics Labeling and automated sortation.*Leadership: Presenting Certification (Mary Gober International), Elkiem High Performance Framework, Diversity and Inclusion Training (EdApp), Volunteer Sports Coaching (Auskick and Junior Soccer).*Other: Cloud Fundamentals (AWS, GCP), ISO 9001 Auditing Framework, MS Office, Languages (Fluent in English and Italian).
Linfox Armaguard Pty Ltd
View- Website:
- armaguard.com.au
- Employees:
- 876
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Project And Program Manager - ItLinfox Armaguard Pty LtdMelbourne, Vic, Au
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Senior Program Manager (Fulfillment, Customer Service, Last Mile Transformation)Catch Jan 2024 - PresentDocklands, Victoria, Au -
Head Of Strategic Programs And DeliveryBapcor Limited Feb 2023 - Dec 2023Mount Waverley, Victoria, AuIn this role I have been responsible for the planning and execution of Technology projects across Bapcor's Better than Before Program. As an empathic leader, I have built and managed a team of 20+project professionals to deliver strategic programs of work for Bapcor's business and its customers related to CX, eCommerce, Supply Chain and Infrastructure. As part of the IT Leadership team, I established a number of capability frameworks such as:*eCommerce Agile Delivery Train for project delivery and BAU support, *Program Management Operating Model from RFP through to planning, delivery and transition to support. *Board-level reporting cadence and governance.*IT recruitment process for all of Technology in conjunction with HR Business Partners. -
Network Transformation ManagerAustralia Post Apr 2021 - Feb 2023Melbourne, Victoria, AuIn this role, I established and led a dedicated team that delivered key Network Strategy outcomes for the Australia Post Parcels Network: Network Plan, Facility Guidelines & Standards, Volume Forecasting and Insights, Lean Program Framework, Product Flows, Demand v Capacity scenario modelling. I also represented Network Operations in a number of strategic Enterprise Programs such as Product Simplification and International Sending Simplification.My role was critical in shaping the Strategic Investment Roadmap, including submissions to the Board and Executive Leadership Team. In addition, I was a key contributor to the successful co-ordination of Peak Period activities across Parcels from 2020 to 2022 during a period heavily impacted by COVID-19 lock downs and restrictions. -
Head Of Technology - Infrastructure Transformation & Cloud ServicesAustralia Post Jan 2020 - Apr 2021Melbourne, Victoria, AuIn the role, I successfully managed 20+ team members for the following functions within Technology: Virtualisation & Cloud Services, Orchestration & Automation, Infrastructure Design & Architecture. A key achievement was developing the Cloud Hosting Strategy in consultation with key senior stakeholders including the CIO, CTO, GMs Technology and Heads of Strategy and Architecture.As part of my accountabilities, I oversaw investment submissions for strategic programs and operational improvement initiatives including Enterprise Backup & Recovery, VM Environment Refresh, and Ansible Tower Implementation. Operationally, I managed financial budgets and renewals for Enterprise Cloud Services (AWS and Google Cloud Platform) and other strategic vendors (VMWare, Lenovo, Blue Connections, RedHat, Puppet).
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Technology Practice ManagerAustralia Post Jan 2019 - Jan 2020Melbourne, Victoria, AuAs part of a small, dedicated team, I enjoyed successfully developing IgnITe Leadership Programs aimed at retaining talent and championing diversity within Technology. This formed part of my broader responsibilities in establishing the Technology Workforce Strategy and Tech Training Program, which I successfully revamped and delivered at 50% of budget with a saving of $300k. As part of the revamp, I delivered self-serve Online Training Hub for all Technology Staff and established Cloud learning pathways in collaboration with AWS and Google. I also devised and implemented a multi-faceted learning and development strategy which incorporated formal certification training, on-the-job learning and breadth of topics ranging from technical skills to soft skills and personal development.
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Portfolio Engagement ManagerStartrack Nov 2014 - Jan 2019Sydney, Nsw, AuDuring my time at StarTrack, I delivered various strategic Product and Digital projects using both agile and waterfall methodologies. Key projects included Website redesign, Mobile and Digital Parcel Tracking UX, 2-way messaging and Contact Centre Telephony Uplift. As the eCommerce Business Partner for Product (Domestic and International), Customer Contact Centre and Operations I managed and mentored a team of 12+ Project Managers and Business Analysts.I became a Technology/Operations SME and successfully delivered continuous improvement initiatives such as the StarTrack New Label Design and the Scanning & Sortation Guidelines for interoperability between Australia Post and StarTrack Parcel Networks. -
Senior Business AnalystStartrack Nov 2011 - Nov 2014Sydney, Nsw, Au
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Business AnalystAustralian Air Express Mar 2008 - Nov 2011Within this role, I worked closely with IT and Operational Leaders to deliver numerous strategic projects including, but not limited to: Intranet Build and modernisation; Automation and centralisation of national Dangerous Goods & CASA certification management; and digitisation of Security Incident Management Processes (via Salesforce).
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ConsultantAccenture May 2005 - Feb 2008Dublin 2, IeAs an IT consultant, I worked directly with customer teams to deliver various initiatives across the Telecommunications, Food & Beverage and Automotive sectors. My key achievements included:* Establishing a Program Governance Board with Senior Management and key client stakeholders for a multi-year Telco Transformation program (200+ resources).* Leading the strategic customer product modelling design for customers for a Billing and CRM transformation.* Vast experience in end-to-end Project Delivery under both Waterfall and Agile methodologies.
Michael Arcuri Education Details
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University Of MelbourneBachelor Of Engineering (Mechatronics) -
University Of MelbourneBachelor Of Computer Science
Frequently Asked Questions about Michael Arcuri
What company does Michael Arcuri work for?
Michael Arcuri works for Linfox Armaguard Pty Ltd
What is Michael Arcuri's role at the current company?
Michael Arcuri's current role is Project and Program Manager - IT.
What schools did Michael Arcuri attend?
Michael Arcuri attended University Of Melbourne, University Of Melbourne.
Who are Michael Arcuri's colleagues?
Michael Arcuri's colleagues are Kevin Maclellan, Ginny Watson, Matt Pires, Lyla Budzynski, Casey Ranclaud, Amit Singh, Kim Williams.
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