Directly overseeing a warehouse team of 12 associates in a unionized environmentManaging electronic timesheets and schedules using Ceridian Dayforce payroll systemPrioritizing workflow to ensure KPIs and corporate targets are metAssigning shift tasks to balance performance and skill development among the teamConducting safety and training sessions to improve warehouse skills and awarenessMaintaining effective communication using business software SAP and WMS

Managing outbound shipments to customer warehousesConsolidating loads to maximize efficiency and resource consumptionCoordinating Reverse Logistics with customers and carriersMonitoring shipping performance of internal and external stakeholders

Incorporating new corporate policies into existing company operations.Balancing department resource consumption against revenue forecasts.Supervising change over to new accounting and operations software (NetSuite)Scheduling Just in Time inventory and production requirements based on Sales Forecasts, increasing inventory turns while maintaining revenue.

Managing customer freight inquiries including tracking and pick-up schedulingOrganizing bills of lading for data entry and route planningInputting tangible documents into the SOLOMON transportation systemBuilding LTL and truckload shipments ranging in product volumes of 100 lbs-55,000 lbs.Coordinating with shipping companies to schedule products being shippedHarmonizing the route planning process with the appointment delivery schedulePerforming final checks on route schedules and dispatching delivery trucksCollaborating with other dispatchers to ensure all freight is received efficientlyQuerying the SOLOMON system to produce key information on performance metricsManaging delivery routes and supervising 25 delivery driversHandling freight issues and inconsistencies using established OS&D proceduresCollaborating with delivery drivers to ensure end of day check-in is completed effectivelyCovering multiple responsibilities across several positions during times with high freight volume and during vacation coverageCoordinating with multiple Erb terminals to properly allocate resourcesMaintain pallet control balanceCreate training programs for new dispatch entrantsReporting terminal operation performance to management staff

Managing customer freight inquiries including tracking and pick-up schedulingOrganizing bills of lading for data entry and route planningInputting tangible documents into the SOLOMON transportation systemBuilding LTL and truckload shipments ranging in product volumes of 100 lbs-55,000 lbs.Coordinating with shipping companies to schedule products being shippedHarmonizing the route planning process with the appointment delivery schedulePerforming final checks on route schedules and dispatching delivery trucksCollaborating with other dispatchers to ensure all freight is received efficientlyQuerying the SOLOMON system to produce key information on performance metricsManaging delivery routes and supervising 25 delivery driversHandling freight issues and inconsistencies using established OS&D proceduresCollaborating with delivery drivers to ensure end of day check-in is completed effectively

Processed up to 50 daily invoices and monitored 300 A/R account balancesHandling all cash transactions from in-house sales ranging from $100 to $10,000Increased document control efficiency through new filing processConducting annual inventory reconciliation valued over $700,000Planning trade show layout for maximum customer exposure and trafficDeveloping promotional campaigns using print and electronic media sourcesPurchasing and monitoring inventory up to $5,000Shipping orders using UPS courier softwareImplemented new inventory labeling system reducing customer wait time by 50%Shipping and receiving of both domestic and international shipments while maintaining regulatory requirementsManaging MSDS and WHMIS documents