Michael Arrigan Email & Phone Number

Dublin, County Dublin, Ireland

Dublin

Remote, Ireland

I establish strategies, devise plans, and implement solutions to align personnel and management framework for organizational success. I make sure senior stakeholders grasped alignment of operational monitoring strategy with company-wide technology strategy to accomplish organisational goals.• Directed executive-level meetings to deliver updates on targets while discussing risks for management team.• Decreased manual team efforts to increase efficiency and performance while improving… Show more I establish strategies, devise plans, and implement solutions to align personnel and management framework for organizational success. I make sure senior stakeholders grasped alignment of operational monitoring strategy with company-wide technology strategy to accomplish organisational goals.• Directed executive-level meetings to deliver updates on targets while discussing risks for management team.• Decreased manual team efforts to increase efficiency and performance while improving stability by identifying opportunities for automation (including robotics).• Guided global team to design solutions to implement across organisation by gaining knowledge on variety of technologies for optimal results. Show less

London, United Kingdom

I gathered high-quality data for C-level executives by leading team of project managers (in-house and external). I provided guidance in implementation of large programmes from central command and control perspective for optimal results.• Increased transparency, flexibility, and efficiency by steering several programmes of transformation activities across Investment Bank IT services.• Attained efficient framework by devising and executing effective governance models (top to bottom) for… Show more I gathered high-quality data for C-level executives by leading team of project managers (in-house and external). I provided guidance in implementation of large programmes from central command and control perspective for optimal results.• Increased transparency, flexibility, and efficiency by steering several programmes of transformation activities across Investment Bank IT services.• Attained efficient framework by devising and executing effective governance models (top to bottom) for cross-sector/divisional programs. Show less

London, United Kingdom

LI directed major incidents and stayed up-to-date on projects while serving as key liaison across business and IT streams. I ensured production steadiness while performing duties of transition manager for IB's largest IT application and service migrations. I coordinated with IT management for employing change management into the application production environment while cross-functional teams delivered various methodologies. I steered project planning ensuring on-time production, including… Show more LI directed major incidents and stayed up-to-date on projects while serving as key liaison across business and IT streams. I ensured production steadiness while performing duties of transition manager for IB's largest IT application and service migrations. I coordinated with IT management for employing change management into the application production environment while cross-functional teams delivered various methodologies. I steered project planning ensuring on-time production, including documentation, training, and testing before release.• Acquired efficiency and saved headcounts by applying continuous improvement initiatives within teams to decrease work driver and reduce waste.• Fostered professional vendor relationships and negotiated contracts with outsource supplier while reporting to seniors on regular basis.• Managed all aspects of budget and operations while directing global change approval board for evaluating production environment from risk and control perspective.• Outlined objectives, oversaw progress and supported promotional opportunities by steering team of junior directors and associate directors.• Provided status updates, including risk management and completion timelines while confirming transfer of communication for operational requirements during design phase. Show less

London, United Kingdom

I shifted support for 88 applications from Client to Accenture while serving as service management transition lead. I planned and presented communication material for transferring staff to support senior management across multiple sites and locations.• Steered variety of projects with exposure to FTSE 100 Client base, including administering all aspects of re-engineering of application support process while integrating with Accenture process.• Transmitted knowledge of 30+ roles from… Show more I shifted support for 88 applications from Client to Accenture while serving as service management transition lead. I planned and presented communication material for transferring staff to support senior management across multiple sites and locations.• Steered variety of projects with exposure to FTSE 100 Client base, including administering all aspects of re-engineering of application support process while integrating with Accenture process.• Transmitted knowledge of 30+ roles from local site to two major offshore delivery centers, encompassing analysis of appropriate applications, advancing offshore capabilities with offshore teams, and streamlining communications with onshore teams for successful transfer.• Prepared training of local service management function following ITIL principles. Show less