Sr. Management role in the IT services industryTop-producing sales expert with 19 years of experience maximizing revenues and profits within the highly competitive IT services industry.Unique combination of knowledge in sales and information technology; expertise in providing IT solutions based on customer’s business requirements. Computer literate – knowledge of Word, Excel, Power Point, and Windows XP Professional.Establish genuine rapport with prospects and clients. Utilize comprehensive product knowledge, familiarity with diverse cultures and personalities, and enthusiastic personality to quickly map out client needs and recommend appropriate solutions. Earn clients’ trust by consistently proving that their business initiatives are paramount.Confident, articulate, and professional speaking abilities. Team leader and team player.Combine patience, determination, and persistence to troubleshoot client issues and ensure 100% satisfaction.