Michael Awad Email & Phone Number

Perform 3rd party audits as per ISO 9001 and ISO 45001 standards in line with Certification body guidelines, policies, and procedures.▪ Document, report audit activities ▪ Provide timely and accurate reviews of customer corrective action and closure.▪ Ensure Customer rapport and resolve any customer complaints

Consultant & Trainer for (Quality, Environment, Safety / ISO 9001, ISO 14001, OHSAS 18001, ISO 45001) Systems

Damascus Governorate, Syria

- Conduct Internal Audit cycle on Bank Sections and Departments - Creating and setting up the quality procedures, working instructions and polices within Bank- Setting up the Corrective action regarding Internal Audit findings- Implementing Quality Management System within the Bank- Delivering reports on all operations took place under my responsibilities on periodical bases.- Following up resolving complaint process.- Responsible on Customer satisfaction process. - Analysis Quality Assurance data.- Checking Section Readiness for External Audit.- Presenting the Bank cycles to External Audit Team- Responsible of Continual improvement process within the Bank.

Perform 3rd party audits as per ISO 9001, ISO 14001 and ISO 45001 standards in line with Certification body guidelines, policies, and procedures.▪ Document, report audit activities▪ Provide timely and accurate reviews of customer corrective action and closure.▪ Ensure Customer rapport and resolve any customer complaints

Perform 3rd party audits as per ISO 9001 and ISO 45001 standards in line with Certification body guidelines, policies, and procedures.▪ Document, report audit activities ▪ Provide timely and accurate reviews of customer corrective action and closure.▪ Ensure Customer rapport and resolve any customer complaints

Master'S Degree, Master Of Safety And Environment Management For Industrial Systems

Bachelor'S Degree, Faculty Of Biology, (Bsc/Ba) / Environmental Science.