Michael B. Email & Phone Number

POA AppealsAccounting, Enforcement, AppealsCourt Services DivisionOntario Court of Justice-Toronto10 Armoury St.Toronto, ONM7A 0B9

• POA; HTA, Municipal by-laws, Appeals, Integrated Court Offenses Network (ICON)
• Client services, screening, intake, filings, booking & scheduling, correspondence, accounting & enforcementCourt Services DivisionOntario Court of Justice; Toronto Region60 Queen St. W., Old City Hall, Toronto ON

• Sr. CR-TR- Criminal Court; Provincial, & Federal
• Criminal Code, YCJA, DTC, Mental Health court (prov.), Gladue Court, POA AppealsCourt Services Division, Ontario Court of Justice; Toronto Region60 Queen St. W., Old City Hall, Toronto ON

Ontario Public Service, Ministry of the Attorney General

• Execution of monthly visual presentations and in store marketing guidelines
• Execute marketing objectives: event set-up, shop set-up and seasonal set-up
• Shipping & Receiving, logistics manifest, fulfilment
• Interpret business objectives in a creative, fresh way in accordance with Company strategies
• Organize workload to complete tasks efficiently and neatly
• Responsible for creating the store's atmosphere and ease of shoppingYorkdale flagship, Toronto ON

• Provided timely and accurate responses to client requests while simultaneously demonstrated ability to successfully build relationships with clients by accurately assessing their needs and recommending suitable.
• Took initiative to keep up to date with research and periodic literature to understand trends and anticipate client needs; exceeding supervisor’s expectations on the annual performance evaluation
• Handled a fast paced environment professionally and accurately, which involved processing multiple research requests while maintaining quality assurance

• Facilitated and directed graduands as an ambassador to York University’s Convocation by ensuring the success and assurance to the formal guideline of the ceremony; consulted and aided graduands with wearing proper.
• Encouraged co-operation among alumni through client council relationships,
• Demonstrated quick and resourceful organizational skills by directing distinguished guests, parents, and graduates to appropriate processing order (alphabetical/numerical) for convocation processing

• Advised incoming new undergraduate psychology students – at distance (via email), and in person through enrolment appointments. Prepared personalized advising documents for all incoming new students, outlining degree.
• Front desk coverage (appointment booking, answering general enquiries and redirecting enquiries as appropriate). Other administrative tasks (include data entry, word processing, research and administrative/clerical.

Bachelor Of Arts Honors (B.A. Hons.), Psychology

Project Management Post-Graduate Certificate, Business Administration And Management, General

Bachelor Of Arts Honors (B.A. Hons.), Psychology, Min. Philosophy

Education record