Michael B. Email & Phone Number

Ireland

As a Sales Leader managing a dynamic team of 6 across the United Kingdom, Ireland, and Nordic regions, I focus on driving high-value acquisition efforts and expanding new business opportunities for TikTok. My team specializes in identifying and cultivating high value clients across various industries, unlocking growth potential for emerging and established brands.Key Responsibilities:- Lead, coach, and motivate a team of 6 high-value acquisition specialists across the UK, Ireland, and Nordics.- Develop and implement sales strategies to drive new business growth and customer acquisition on TikTok.- Establish strong relationships with key decision-makers to identify partnership opportunities.- Monitor and analyze market trends to capitalize on new opportunities and guide the team’s strategic direction.- Collaborate with cross-functional teams to ensure the seamless execution of client acquisition and engagement strategies.- Deliver revenue growth by achieving and exceeding individual and team sales targets.

County Dublin, Ireland

Key Responsibilities:Client Engagement:- Build and maintain strong relationships with clients, understanding their objectives and challenges.- Collaborate with clients to develop effective social media strategies aligned with their goals.Campaign Execution:- Work closely with internal teams to plan and execute social media campaigns.- Ensure the timely and successful delivery of our services to meet client expectations.Strategic Partnership:- Identify growth opportunities for clients and contribute to strategic planning initiatives.- Provide insights and recommendations to optimize social media performance.Effective Communication:- Communicate campaign progress, results, and recommendations to clients in a clear and concise manner.- Address client queries and concerns promptly, maintaining a professional approach.Performance Analysis:- Analyze campaign data to extract valuable insights for future strategies.- Provide clients with regular reports, highlighting key metrics and achievements.

County Dublin, Ireland

Zendesk ProgramClient Relationship Building:- Establish and nurture strong relationships with clients, gaining insights into their business needs and objectives.- Collaborate closely with clients to devise effective strategies leveraging Zendesk solutions.Execution Excellence:- Work collaboratively with internal teams to plan and implement strategies aligned with client objectives.- Ensure the seamless and timely delivery of Zendesk services to meet or exceed client expectations.Strategic Collaboration:- Identify opportunities for client growth and actively contribute to strategic planning initiatives.- Offer insights and recommendations to optimize the utilization of Zendesk solutions.Clear Communication:- Communicate progress, results, and strategic recommendations to clients in a concise and transparent manner.- Address client inquiries and concerns promptly, maintaining professionalism at all times.Performance Analysis:- Analyze data to derive valuable insights for improving the effectiveness of Zendesk solutions.- Provide clients with regular reports, emphasizing key metrics and accomplishments.

County Dublin, Ireland

IBM - PartnershipMicrosoft 365 - PartnershipEmployment ended due to Redundancy:• Responsible for the introduction of Vodafone Partner solutions into new and existing businessopportunities with the goal of maximizing revenue; specializing in Office 365, IBM Cloud andCo-Location services• Collaborate with internal departments to help develop and support the internal business processesand support documentation.• Support Vodafone Account Managers (UK&I) in the creation, development and execution ofoutbound strategies and campaigns in order to achieve market awareness and interest.

County Dublin, Ireland

10 month Contract GCP G-Suite• First point of contact for a named list of 150+ prospects, educating and driving demand for arange of Google Cloud products; Google Cloud Platform, G-Suite, G-Drive, Google Docs and ChromeDevices• Developed and qualified new business opportunities by gaining a clear understanding of their existingtechnical infrastructure and future technical requirements and business objectives.• Collaborated with Field Sales and Marketing teams to engage customers through specific, targetedmarketing campaigns.

Sliema, Malta

DevOps• Helped to build and operationalise strategic digital transformation and service functions, with the aim of enabling clients to develop a DevOps blueprint for future project demands.• Developed and supported various strategic alliances with local partners, system integrators, software providers and offshore/nearshore development companies with the goal of enhancing knowledge and awareness for our clients, allowing them to build an ROI framework for service innovation and cost reduction.• Ensured projects were fully staffed with the correct skill sets required for each specific project phase our clients’ projects.• Responsible for building and maintaining relationships with 50+ DevOps Subject Matter Experts and Software Engineers• Supported the delivery of accurate and timely responses to RFP’s / RFI’s, maintaining profitability across all commercial proposals.• Represented Bradford Jacobs Technologies in client visits and discussions with client leadership teams.• Monthly based performance split between new projects and contractors placed

County Dublin, Ireland

HCM - Human Capital Management - Cloud Sales• Managed the end-to-end sales cycle for Oracle Human Capital Management Cloud Solutions, focused on Manufacturing, Retail and Distribution clients in the U.K.• Developed a prioritised, strategic territory plan for 100+ accounts, while working closely with the business development group to ensure full territory coverage.• Responsible for submission of all RFX documents to BIDs including, managing the team delivering on the functional, technical, legal and non-sales questions.• Delivered full scope responses to commercial questions inclusive of executive summary, product description, bill of materials and pricing.• Building strong acumen across the organisation at different touch points of the business including but not limited to CHRO, CFO, CIO, procurement and operations.