Michael B. Pinder Email & Phone Number

Over twenty years of site based disability and case management experience. Specific responsibilities included:o Partnering with stakeholders to effectively reduce the human and financial impact of absenteeismo Liaised with Workers’ Compensation Board, other funders, employers, unions and various medical professionals to facilitate appropriate care and return to work initiativeso Implementing and monitoring modified and gradual return to work planso Writing submissions to Workers’ Compensation Board and other funderso Facilitate vocational and team meetings in order to ensure the treatment plan matches the return to work goals■ Proven ability to interpret medical reporting and physical demands analyses to ensure sustainable return to work outcomes■ Extensive administration experience including overseeing the accounting and billing department as well as maintaining confidential employee files■ Proven ability to handle high case loads with competing demands, requiring strong organization and prioritization skills■ Demonstrated critical thinking and problem solving skills in challenging situations that require diplomacy, tact and flexibility■ Experience delivering difficult information that may impact someone’s life■ Strong computer skills and experience working with various programs and databases■ Significant experience working collaboratively with an interdisciplinary team of professionals■ Excellent customer service, presentation and communication skills