Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.Managing room reservations, both in person and over phone or online, and also keeping track of room availability and informing guests about their options.Providing information about hotel's amenities, local attractions, and services to customersHandling payment transactions, including credit card authorization, and generating invoices for services rendered during guest's stay.

Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, and other forms of payment to banksReconciled records of bank transactionsPrepared ledger.

Processed and adjudicated medical claims according to health plan policiesCalculated amount of insurance claimReceived payment when patients were being discharged and provided a receipt.

Helped plan lessons and prepared teaching materials, supported teachers in managing students' behavior, and supported pupils with learning difficulties or disabilities.