Service Delivery Manager of the ConversionEdge data migration practice. This is a global offering within DXC that converts and migrates data to current administration systems within the Insurance and Annuity space in order to consolidate or retire older legacy systems. It is a proven practice that delivers high quality data migrations preserving the policy history which is sometimes lost in typical migrations. Our conversions range in size from 5,000 policies to 2+ Million policies. Managed a team of over 100 resources which are located primarily in the United States, India and South Africa. I am responsible for reviewing and estimating sales leads and presenting conversion options to prospective clients.

Project Manager – IT Data Migrations – Conversion Services - On site and remote supervision of a team of Business and Technical Analysts located in multiple US sites as well as sites in India, South Africa and the United Kingdom- Creating estimates, SLA’s, ROM’s and Statement of Work (SOW) for presentation to the client for new projects - Daily review of the project plan in Microsoft Project (MSP) and assignment of tasks - Ensure proper quality control measures are in place to ensure that time, cost and effort remain in line- Weekly and Monthly review with client management, executives and stakeholders on the status of the project- Defect and issue logging using Sharepoint, JIRA and IMF - Coordinate project logistics for onsite and offsite connectivity for the team; Implementing an eSignature and ePayment solution using an existing CSC eApplication product- Managed a New Business Insurance project and a re-rating project for the Business Process Outsourcing (BPO) office during the entire SDLC process- Implemented eSignature capability for online insurance applications using a 3rd party vendor- Managed a data system conversion of 360,000 annuity policies from LIDP to Wealth Management Accelerator (wmA) on site- Project Manager on system upgrade for 90,000 Universal Life policies from CSC’s CK4 admin system to CSC’s CyberLife admin system- Project Manager that lead an international team in the United Kingdom that converted 100,000 Pensions from the CUPAS and Life70 administration systems to the ALPHA administration system

Lead Business Analyst on conversion and data migration projects, with responsibility for the following:- Compiling status reports and metrics for dissemination to CSC and client management- Analysis and review of issues within the actual data conversions- Communicating with the Technical lead to coordinate effort and resolve issues or errors related to the projectKey Accomplishments:- Lead Business Analyst that converted over 200,000 Variable Life policies from the Life70 system to the CyberLife administration system using Offshore and US resources- Led an offshore team located in India and South Africa that converted over 50,000 Interest Sensitive Life policies to the CyberLife administration system- Participated in Six Sigma Rework Reduction projects to eliminate up to 50% of rework in the services division of Life and Health for a savings of up to $5M

Managed relationships with suppliers for electronic payment options available to customers. Negotiated contracts and service level agreements (SLA's) with suppliers. Used 6-Sigma monitoring tools and training to report the usage and performance of suppliers and payment platforms. Reviewed policies and procedures to discover ways to efficiently combine tasks and provide a cost benefit to the company. Key Accomplishments: - Served as lead analyst for Next Generation Payment Process that increased payment fee income from $4M annually to $10M annually - Launched E-Bill Online for Ford Credit (PRIMUS). The online statement and bill paying service reduced costs by $100K annually - Launched a "positive pay" check system to reduce fraud and theft of company bank accounts. The system stopped $60K in fraudulent checks in the first month of implementation

Reviewed and performed due diligence examinations for potential business partners. Solicited new sources of business from indirect finance companies by purchasing portfolios and loans on a continuing basis. Participated in setting and negotiating the terms of business contracts with third party originators and servicers. Developed new lending programs and modified existing programs to increase company volume, minimize risk and increase return on equity. Supervised the underwriters and the purchasers of automobile loans. Analyzed risk data and static pools to determine delinquency trends and modifiers. Investigated discrepancies and fraud claims on loans. Key Accomplishments: - Doubled the loan portfolio from $500M to $1B - Managed the portfolio to an 18% Return on Equity - Collected over $5M in previously written-off debt

Analyzed business plans, profit and loss statements, balance sheets and tax returns of corporations and sole proprietors. Reviewed credit histories and checked credit references. Utilized cash flow summaries to determine credit worthiness and borrowing capacity. Developed vendor sources for purchasing and sales of accounts receivable. Analyzed quality of accounts receivable and negotiated purchases and sales of private notes. Prepared monthly forecasts based on projections of income and volume.