Michael Badillo Email & Phone Number

Pleasanton, California, United States

Manage a team of 6-8 salespeople dedicated to contacting potential customers sending inquiries on new and used Mercedes-Benz models and off-brand vehicles. Monitoring performance and ensuring clients are contacted promptly and often to establish contact and work quotes based on the customer’s wants and needs while maximizing front-end and back-end profits and minimizing losses and old-age units when priced below cost. I have increased performance in the Internet Department by 250%. I also work… Show more Manage a team of 6-8 salespeople dedicated to contacting potential customers sending inquiries on new and used Mercedes-Benz models and off-brand vehicles. Monitoring performance and ensuring clients are contacted promptly and often to establish contact and work quotes based on the customer’s wants and needs while maximizing front-end and back-end profits and minimizing losses and old-age units when priced below cost. I have increased performance in the Internet Department by 250%. I also work with salespeople outside of Internet Department and work deal structures. I make sure proper follow-up after-sale and make sure customer’s experience meets and exceeds standards. I am also responsible on submitting credit profiles to lenders for loan approval. I am responsible for scheduling team and ensuring coverage on all shifts. I also evaluate trade-in vehicles based on current market standards. I have also stepped-in for finance department duties when needed. I perform dealer trades with various dealerships and establish cohesive relationships with other deals. I handle and resolve customer complaints. I interview potential new hires for the sales department. I ensure website is up-to-date with current manufacturer specials and homepage banners are posted. Show less

Stockton, California, United States

I retained current customers when their leases expired with a new lease or purchase of a new or used vehicle. I worked with customers via online when they submitted an inquiry on a specific model either in-stock or located at another dealership. I also assisted customers with their finance/lease needs going over their options and submitting their credit profile and deal structure to a bank or banks for approval. I also reviewed contracts and signed customers. I also desked my own deals and… Show more I retained current customers when their leases expired with a new lease or purchase of a new or used vehicle. I worked with customers via online when they submitted an inquiry on a specific model either in-stock or located at another dealership. I also assisted customers with their finance/lease needs going over their options and submitting their credit profile and deal structure to a bank or banks for approval. I also reviewed contracts and signed customers. I also desked my own deals and desked deals for other salespeople in a Sales Manager capacity when the Sales Manager was off duty. Show less

Stockton, California, United States

Began career as a crew person cooking and prepping food. Performed store opening procedures and occasionally closed. Promoted to manager in 1996 and assisted in increasing and correcting performance at 3 different locations. Managed and trained staff and interviewed potential new hires. Performed daily accounting and ordering product.

Lodi, California, United States

Presenting vehicle options to potential buyers. Product knowledge for 4 different brands (GMC, Cadillac, Buick, and Pontiac) Present purchase and lease options to customers and suggest and educate their best options based on their wants and need.

Lodi, California, United States

Hiring and training of staff. Product purchasing. Accounting. Cook.