Michael Bagarus Email & Phone Number

Washington, Dc, Us

 Provide excellent customer service to internal and external business partners. Monitor inquiries received through the Service Now portal: identify, prioritize, resolve, track and/or escalate urgent issues appropriately. Submit invoice requests in SAP Ariba or PeopleSoft with accuracy and ensure they are being approved timely to avoid aging and backlogs. Audit and approve Concur employee expense reports in accordance with the T&E policy. Process pay cycles for ACH, Wire and/or Check payment methods through PeopleSoft. Other responsibilities (20%) Assist in the preparation of monthly Sales and Use tax reporting. Assist with the outstanding check liability review to determine if payments need to be voided and reissued, or escheated to the respective state. Assist with the 1099 and FATCA reviews to determine if payments are reportable to the IRS. Special projects as needed

Bethesda, Md, Us

Chicago, Il, Us

Gaithersburg, Maryland, Us

• Greet customers, making them feel welcome and respected • Serve customers with the highest level of expectations • Ensure accuracy and satisfaction of every order • Prepare and maintain cleanliness of section before, during, and after every shift

Malvern, Pa, Us

• Troubleshoot and resolve customer issues in person and over the phone • Daily cash management including safekeeping of deposits • Managed a multi-line phone • Opening and closing financial reports, till, and deposits • Active in all community service and charity events • Oversee weekly inventory count, as well as order necessary merchandise