Michael Bailey Email & Phone Number

Addison, Texas

Atlanta, Ga

Management of all default activities of a 12 billion-dollar sub-prime mortgage portfolio, which consist of over 95,000 loans. Developed strategies to improve customer contact which resulted in reducing delinquency, exceeding state foreclosure timelines and reducing loss severity. Responsible for the management of all activities pertaining to Collections, Loss Mitigation, Bankruptcy, Foreclosure, REO Marketing, Asset Management and electronic default reporting. Analyzed delinquency and current economic trends to accurately project delinquencies.  Developed and implemented proactive workflow strategies that resulted in exceeding investor collection timelines. Restructured the default departments assigning ownership of delinquency queues promoting improved efficiency and accountability. Decreased inbound abandonment rate from 6% to 0.67%. Ensure proper achievement of quality standards through measurement and monitoring of performance standards

Bachelor Of Science In Industrial Arts/Physical Education, Industrial Management

Activities and Societies: Basket Ball Team entire 4 years of attendance

Education record