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Michael Bailey is listed as Operation and Service Manager | Risk and Financial Services | Helped Helm a Top Performing Commercial Focused Insurance Office During the 2020 Pandemic at Emond Richardson - State Farm Insurance Agent, based in Brooklyn, New York, United States. AeroLeads shows a matched LinkedIn profile for Michael Bailey.
Michael Bailey previously worked as Operations/Service Manager at Emond Richardson - State Farm Insurance Agent and Maintenance Manager at Emerald City Laundromat. Michael Bailey holds Bachelor Of Science - Bs, Business Administration, Marketing Focus from Humboldt State University.
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I am a skilled professional with experience in customer service, management, strategic planning, and office administration. My education consists of an Associates of Arts in History and a Bachelor of Science in Business Administration with a marketing concentration. Through my time in school, I worked with numerous local small businesses in bolstering their online presence and marketing strategies. After I finished my education, I stayed to help a local laundromat strengthen their community presence both in local media and with local partners. For the past 3 years I have worked for a Brooklyn based State Farm agency that focuses on commercial insurance and financial products. I like working with smaller businesses and finding ways to minimize the headaches and risks of running a business while helping to reduce the overhead as much as I can.My skills are diverse which enables me to excel in many areas of work, especially when it comes to technology. In my professional experience, I have utilized everything from CRM software, like Salesforce, to payroll software, such as ADP. I have a deep understanding of both Microsoft Office and Google Drive. I received certifications in advertising tools like Google AdWords and have also worked with social media advertising on sites like Instagram and Twitter. Even though I am very skilled behind a computer, I utilize real world skills as well. I am very equipped for interpersonal interaction, whether it is with coworkers or customers. While I love working with technology, I also enjoy meeting others and utilizing the customer service skills I have honed through the years. I tend to be the go-to person for deescalating an issue by simply talking it out. I truly enjoy working with others but also work well alone under time constraints.
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Brooklyn, New York, United States
Helped to create and grow the position and eventually grew out a customer service team. I do high level account management to maintain both commercial and personal insurance and financial service products. This is done while also juggling office management, new hires, and helping to manage the sales team.
Arcata, California
I helped to create the maintenance manager position due to a perceived need in the company. This required me to step back from my customer service role and pursue a more behind the scenes role. I was required to perform troubleshooting and repairs all around the store while also working behind the scenes in a managerial role. This meant that I not only worked with other team members ensuring their job was running smoothly and but also worked to developed relationships and partnerships with local businesses. I was able to set up special accounts for non-profits in the area that allowed for discounted or free services. We also partnered with local sports and media groups to develop advertising and marketing relationships that could continue on past my employment.
Ferndale, California
This was a seasonal paid internship in which I developed a strategy for social media posting for a small business. The goal was to regularize posting on a set schedule, develop a strategy for online advertising, and to create partnerships with content creators and online influencers. The role also asked that I track ROI for any online advertising by implementing Google Analytics and reporting my findings directly to the company's owner. I helped to bolster an existing online presence by utilizing Google AdWords and honing the focus of social media accounts. The project was ultimately successful and I managed to increased engagements on posts by 69.2%.
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Michael Bailey works for Emond Richardson - State Farm Insurance Agent.
Michael Bailey is listed as Operation and Service Manager | Risk and Financial Services | Helped Helm a Top Performing Commercial Focused Insurance Office During the 2020 Pandemic at Emond Richardson - State Farm Insurance Agent.
Michael Bailey is based in Brooklyn, New York, United States while working with Emond Richardson - State Farm Insurance Agent.
Michael Bailey has worked for Emond Richardson - State Farm Insurance Agent, Emerald City Laundromat, and Humboldt Distillery.
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Michael Bailey holds Bachelor Of Science - Bs, Business Administration, Marketing Focus from Humboldt State University.
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