Be pro-active, engage with GPA staff to understand their business priorities and requirements and help to raise the profile of CommercialLead, manage and support on property portfolio projects and commercial issuesDevelop effective commercial strategies to meet business needs and achieve good commercial outcomes in line with the Commercial Operating StandardsProvide commercial advice and support to GPA colleagues including strategic engagement on high value, high risk projects and PFI contract managementReview proposals and business cases providing critical challenge to ensure legal and policy compliance, identification and management of commercial risks and delivery of value for moneyBuild trusting and effective working relationships with a wide range of GPA colleagues and government wide stakeholders including Crown Commercial Service, Cabinet Office and strategic suppliersApply the commercial principles of flexibility, scalability, resilience and security throughout Help maintain the procurement pipeline and contract register to help support and deliver all commercial reporting requirements.Lead implementation of good contract and supplier relationship management in GPA in compliance with CM Standards and commercial best practice. Deliver compliant procurements working with Crown Commercial Services to meet GPA business needs. Embrace the GPA behaviours and work collaboratively to achieve the best outcomes for ourselves, our clients and customers.Help GPA to be a happy, engaged and high performing organisation.Work with colleagues to enable GPA to meet its strategic objectives to promote growth, transform the Civil Service, contribute to Net Zero and deliver better value.Help GPA and colleagues to respond to the COVID-19 outbreak and recover.

To maximise Estates contract management strategies to support the delivery of HMRC Business Strategy. To apply specialist knowledge to deliver business objectives to reduce spend and improve value to support the delivery of HMRC's Estates Transformation Programme - Government Hubs Phase 1. Ensure all contract management activity is standardised and in line with Cabinet Office guidance, especially in relation to: • Managing Major Contracts • Commercial Contingency Planning • Protect HMRC from supplier failure and reputational damage by mitigating commercial risk, identifying benefits and opportunities and new areas for contracting. • Engage effectively with existing suppliers to inform current or future commercial strategies. • Provide specific focus to HMRC key Estates suppliers (Tier 1) to foster strategicrelationships/partnerships, creating and maintaining aligned business strategies. • Support the Deputy Director to create and implement complimentary contract and supply strategies that improve HMRC’s cost position and business/customer experience.

The College of Policing is the professional body for policing working with academic bodies, researchers and learning providers; international partners, departments and police organisation and Police and Crime Commissioners.Responsible for the successful delivery of a large and complex programme of estates related projects as part of a wider programme of national estates transformation, enabling the College of Policing to achieve its strategic aims and objectives as part of its five year rolling strategy.

Responsible for the contract and commercial management of a first generation TFM contract (NEC3 Term Service Contract), Professional Services contract (NEC3 Professional Services Contract) and a variety of other contracts within my remit with a budget of circa £18m per annum as part of a wider transformation programme of estates rationalisation across England and Wales.Working in partnership with our suppliers I strive for service excellence challenging sub-standard/average performance.Play a pivotal role within a lean team of 17 performing the intelligent client function leading a sub-team of 4 based in Nottingham and Croydon.Implemented tight controls around budget expenditure for funds delegated to me in managing the delivery of small works across an estate of 18 buildings whilst responsible for agreeing all expenditure through the TFM.Developed and implemented a fleet management strategy transforming vehicle service provision across the business seeking and securing Director level approval to proceed and implement the change.Liaise with tenants (both Private and Public Sector) on the TFM service provision ensuring service meets requirements taking appropriate action to resolve issues.

Integral part of the project team outsourcing Facilities Management services across the business delivering substantial efficiency savings and benefits. Led due diligence visits to sites and the workstream lead on the transisition of helpdesk service provision from an in house to outsourced service provider ensuring a seamless handover was experienced by the business.Delivered substantial changes to the postal service contracts to facilitate an efficient delivery of the outgoing mail function enabling resource to be deployed on to alternative duties of greater value to the business.

Service Delivery Manager for a wide range of contracts to include postal services, fleet management, car hire, driver training and waste management services with a budget of circa £5m per annum.Single point of contact for the business adopting an open yet disciplined approach in managing contracts ensuring service delivered met requirements dealing with poor supplier performance efficiently and effectively.Developed and delivered bespoke solutions to the business to support changing business requirements partnering with suppliers and internal departments to achieve best value for money solutions most notably the bundling of waste management services into a single national contract.Managed a team of three based in London as well as being the in house FM Helpdesk Manager managing a team of 6 based in Birkenhead providing a highly recognised, high performing service to our customer base.

Responsible for the delivery of file services to 28 offices across England and Wales leading a team of 3. Oversaw all aspects of Facilities Management delivered to the file store and off site nursery. Contract Manager for the cleaning and catering contracts across three sites. Chair of the Restaurant User Group seeking improvements in quality of service offering.Lead on the redecoration project at the nursery and file relocation project at the file store delivering both projects to time and within budget.

Responsible for delivering all aspects of Land Registration casework and preliminary services.

Responsible for cash office, payroll, stock control, price control, stores ordering and tracking facilities management requests through to completion.Lead a team of 8 in delivering day to day operations liaising with store management on daily performance. Delivered improvements in price control to ensure change over of promotions were achieved to deadline, previously never achieved.