Michael Baker Email & Phone Number

San Diego, California, Us

Westlake, Texas, Us

Omnitracs, LLC is the source for private and for-hire fleets seeking fleet management solutions, including software applications, platforms and information services. Our intuitive technologies, including solutions for safety and compliance, driver retention, GPS fleet tracking, and fleet maintenance software, can help you solve common fleet problems and achieve your fleet management objectives.Responsible for managing 3 strategic areas of the business including Channel Sales, Customer Service and Installation/Implementation Support. Develop and manage technical team supporting the sales channel strategy. Responsibility includes coaching and mentoring 3rd party channel partners and providing technical support for all products and platforms, training, certification and ongoing process improvement. Also responsible for managing a team of customer experience representatives responsible for growth and retention of assigned direct/indirect accounts. In addition, management responsibility for 3rd party partners responsible for providing national Installation and Service to all active customers.

San Diego, Ca, Us

In the late 1980s, Qualcomm pioneered the use of commercial vehicle telematics with the introduction of the first mobile information system for transportation and logistics (T&L), the OmniTRACS system. Throughout our nearly twenty-five year history—and continuing today—we help our private and for-hire fleet customers apply mobile computing technology to improve mobile asset management, safety and compliance, operational efficiency, and so much more. Manage a team of customer service representatives with varied roles related to account management, implementation, project management, training and financial support. Responsibilities include coaching and mentoring a team of professionals to ensure corporate and individual customer goals are achieved. In addition, provided executive team reporting on progress against strategic goals, quality and financial metrics and ongoing responsibility to develop yearly business objectives. In addition, responsible for managing a national network of companies that provide installation and support to all active customers. Responsibility included implementation project management, hardware training, supervising 3rd party technicians, troubleshooting equipment issues, and second level support for issue resolution and technician certification of all new and existing processes.

Southlake, Texas, Us

Provide project management consulting services from a corporate project management group to various teams throughout the company. The main function is to provide project startup services such as developing business requirements, project definition, creating project schedules, and assisting the project manager with various management duties throughout the project life cycle. Responsibilities include managing direct report employees, mentoring project managers, developing processes in accordance with the Project Management Body of Knowledge (PMBOK) standards, tracking consulting engagements and reporting progress to senior management.

Clermont-Ferrand, Auvergne-Rhône-Alpes, Fr

Provide technical support to each Michelin aircraft tire retread facility worldwide including the implementation of new facilities in Thailand and Italy. Responsibilities include providing project management support for facility expansions and installation of new equipment; training; assisting with product qualification; equipment design, purchasing and fabrication; implementing process improvements and providing input and resolutions to yearly Quality Audits. Also, responsible for working with upper level management to evaluate the overall retread business plan. This includes feasibility studies associated with plant locations, production levels and capacities; developing models to study various business scenarios; and assisting logistics in determining future equipment needs based on projected production.

Responsible for development of various reactor plant systems on a new class nuclear submarine and obtaining Naval approval for final designs. Responsibilities include system design, component selection, fatigue testing, Naval presentations, coordinating work schedules of the drafting group and developing a full size mock-up of the finished design. Maintained a DOD and DOE secrete clearance throughout employment.

Bs, Mechanical Engineering

Ba, Business Economics