Service Desk Technician
Current
Jun 2024 - Present
AeroLeads people directory · profile
Michael Ballack Email & Phone Number
Service Desk Technician
at
LightBox
1 work email found
@hoag.org
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Desk Technician
Location
Laguna Hills, California, United States
Who is Michael Ballack? Overview
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Quick answer
Michael Ballack is listed as Service Desk Technician at LightBox, based in Laguna Hills, California, United States. AeroLeads shows a work email signal at hoag.org and a matched LinkedIn profile for Michael Ballack.
Michael Ballack previously worked as Sr. Desktop Support Specialist at Hoag Health System and Service Desk Analyst II at Hoag Health System. Michael Ballack holds General Studies from William Rainey Harper College.
Company email context
Email format at LightBox
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{first}.{last}@hoag.org
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Ballack. Compare company email patterns before reaching out.
Profile bio
About Michael Ballack
Passionate CompTIA A+, Network+, Security+,Cisco CCENT, Cisco CCNA Routing and Switching, CCNA Cyber Ops certified computer technician with eight years of experience troubleshooting, repairing, upgrading PC’s, Macs, network routers, and printers in small to large business environments. Able to explain technical terms in an understandable manner for non-tech oriented people. Makes sure to stay educated on the fast changing pace of the increasing mobile oriented technology trends. Hungry for more knowledge and experience.
Listed skills include Computer Repair, Windows 7, Microsoft Office, Networking, and 46 others.
Current workplace
Michael Ballack's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles · 16 years
Michael Ballack work experience
A career timeline built from the work history available for this profile.
Sr. Desktop Support Specialist
The Sr. Desktop Support Specialist is responsible for providing information solutions in hardware, software, and installation support on desktop Personal Computers (PC) and other network computing devices. Provides technical expertise to evaluate, install and maintain both hardware and software solutions to accurately meet the needs of our customers on a.
Apr 2023 - Jun 2024
Service Desk Analyst Ii
Provide seasoned veteran IT experience and customer service to hospitals and medical facilities. Troubleshoot IT issues over the phone in understandable terms for non-technical users. Account creation, security permissions, and licensing. Delegate tickets to proper IT departments. Work on special projects. Meet SLA timelines. Create and update reports for.
Mar 2020 - Apr 2023
Help Desk Analyst/Technician
Hybrid role Help Desk, Desktop Support, and Field Technician. Provide IT support over the phone or in person if an issue cannot be fixed over the phone or through remote log in. Participate in projects such as equipment or software upgrades. On call for issues that may occur after upgrades. Adding user's and computers to Active Directory and corresponding.
Mar 2016 - Mar 2020
Pc Technician
Image computers using PXE server process. Deploy computer equipment and peripherals for users. QA testing computers to make sure hardware and software are up to date and functioning as intended. OS updates and software pushed via SCCM. Use active directory to verify permissions and user administrative rights.
Jan 2016 - Mar 2016
Pc Technician
On Call PC technician. Travel to customer's homes. Install modems, routers, printers. Fix issues with software and operating systems including virus and malware removal. Provide system cleanup and backup. Provide training for hardware and software usage.
Aug 2015 - Feb 2016
It Service Desk Analyst
Support for E-Learning and Web Apps, Inventory and Sales Back of House System, and Monitor of Vendor Part replacements and technician appointments. Troubleshoot network issues, printer issues, and account issues. Document issues using ticketing system as well as create knowledge base articles or update articles on known issues and how to solve them.
Feb 2015 - Oct 2015
Associate
Worked many positions including dining room food runner, cashier, food line associate, and food preparation. Made sure customers were served promptly and accurately. Kept stations stocked and clean.
Jun 2014 - Jan 2015
Inventory Specialist
Prombaby
2010 - 2011
~1 yr
1 education record
Michael Ballack education
-
William Rainey Harper College
FAQ
Frequently asked questions about Michael Ballack
Quick answers generated from the profile data available on this page.
What company does Michael Ballack work for?
Michael Ballack works for LightBox.
What is Michael Ballack's role at LightBox?
Michael Ballack is listed as Service Desk Technician at LightBox.
What is Michael Ballack's email address?
AeroLeads has found 1 work email signal at @hoag.org for Michael Ballack at LightBox.
Where is Michael Ballack based?
Michael Ballack is based in Laguna Hills, California, United States while working with LightBox.
What companies has Michael Ballack worked for?
Michael Ballack has worked for Lightbox, Hoag Health System, Planned Parenthood Of Orange And San Bernardino Counties, Edwards Lifesciences (Contractor For Ultimate Staffing/Roth Staffing), and After Hours Computer Repair.
How can I contact Michael Ballack?
You can use AeroLeads to view verified contact signals for Michael Ballack at LightBox, including work email, phone, and LinkedIn data when available.
What schools did Michael Ballack attend?
Michael Ballack holds General Studies from William Rainey Harper College.
What skills is Michael Ballack known for?
Michael Ballack is listed with skills including Computer Repair, Windows 7, Microsoft Office, Networking, Printers, Customer Satisfaction, Windows Vista, and Os X.
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