Michael Bangerter Email and Phone Number
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I have developed a passion for coaching and developing other individuals to become leaders. As a facilitator of both virtual and in person classroom settings, I have an opportunity to do this every day. Honesty, integrity and a drive to get things done have helped me reach success. This, along with my top strengths of adaptability, developer, maximizer and positivity, I find great happiness in helping others find their own success."The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will."-Vince Lombardi
Chg Healthcare
View- Website:
- chghealthcare.com
- Employees:
- 2101
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Director Leadership DevelopmentChg HealthcareLayton, Ut, Us
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Director Learning DevelopmentChg Healthcare Jul 2015 - PresentSalt Lake City, Utah
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Learning & Development FacilitatorWells Fargo Jan 2011 - Jul 2015Greater Salt Lake City AreaFacilitates classroom and virtual classroom training to new and existing employees using adult learning principles and advanced facilitation skills. Coordinates with management to meet training needs across the region. Coaches peers on leadership skills, service and sales skills. Enrolls and tracks completion percentages of new and existing employees to ensure required training is completed within 90 days. Coaches managers on leadership skills and action planning. Serves as a mentor to new Learning and Development Facilitators. Leads discussion groups to share obstacles and best practices around schedules and curriculum.Accomplishments• Received quarterly Service Excellence Champion award• Certified to train all levels of employees• Consistently receives training satisfaction scores of 4.98 or higher on a 5 point scale -
Personal BankerWells Fargo Dec 2009 - Jan 2011Roy, UtProvided quality customer service to new and existing customers. Used service and sales skills to build relationships with clients and uncover financial needs. Filled customer needs by offering appropriate products designed to help the customer reach financial success. Accomplishments• Awarded bank officer entitlement• Consistently achieved over 100% of customer service and sales goalsAchieved over 300% of partner referral goal for 3 consecutive quartersObtained 161% of quarterly package goal while reaching silver level for package plus in 1st quarterAwarded bank officer entitlement in March 2010
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Service ManagerWells Fargo Apr 2007 - Dec 2009Layton, UtLead the teller team to provide excellent customer service and help customers succeed financially. Coached teller line to effectively use their skills to increase customer satisfaction and referral activity. Trained the teller line to adhere to federal regulations and prevent losses to the organization. Created quarterly action plans with direct reports on maximizing their potential and improving areas of opportunity. Utilized corrective action when appropriate. Recruited, interviewed and hired new employees. Accomplishments• Attended multiple recognition events for customer service and sales performance• Increased referral activity from teller line by 300%• Implemented a coaching program to increase credit card sales from 64% to over 100% for the market• Decreased operating losses from over 100% to 63%
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Teller/Lead TellerWells Fargo Mar 2006 - Apr 2007Roy, UtProvided excellent customer service. Referred customers to a personal banker to expand their relationship with the bank. Organized coaching activities to motivate peers to reach customer service goals. Managed a cash drawer. Reviewed and approved higher risk transactions.
Michael Bangerter Skills
Michael Bangerter Education Details
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Viewmont High School
Frequently Asked Questions about Michael Bangerter
What company does Michael Bangerter work for?
Michael Bangerter works for Chg Healthcare
What is Michael Bangerter's role at the current company?
Michael Bangerter's current role is Director Leadership Development.
What is Michael Bangerter's email address?
Michael Bangerter's email address is mi****@****rgo.com
What is Michael Bangerter's direct phone number?
Michael Bangerter's direct phone number is +180177*****
What schools did Michael Bangerter attend?
Michael Bangerter attended Weber State University, Viewmont High School.
What skills is Michael Bangerter known for?
Michael Bangerter has skills like Coaching, Banking, Training, Customer Service, Sales, Team Building, Finance, Employee Training, Retail Banking, Credit, Leadership Development, Loans.
Who are Michael Bangerter's colleagues?
Michael Bangerter's colleagues are Maggie Marhin, Lee Bott, Eric Hoskins, Todd Wesche, Jose Klose, Julian Loveless, Rebeca P..
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