Highly experienced service and retail professional with over 20 years’ experience in various senior management roles. Specializing in talent/people development, operational excellence, with a proven record of achieving sales goals. Through inspirational leadership and vision I have successfully lead teams ranging from 85 to 200 associates. I pride myself on my ability to build strong relationships by creating diverse teams that engage and strive towards a common goal. I have helped promote direct reports through mentor-ship, developing and facilitating training programs and also created a culture of giving back to our community. I’ve also served as lead for creating associate resource groups fostering an environment of diversity and inclusion for associates in the past 4 years.