Mercury Marine Training Manager Anzp
Current- Management and running of the MercTECH Product Technical Support team to providethe Mercury dealer network with a centralised, effective rapid response for technicalenquiries.Facilitate the development and delivery of.
- Manage the MercTECH call center
- Promote the use of the MercTECH service to the dealer network
- Provide objective and accurate reports from incoming dealer and consumer enquiries tohelp identify development opportunities within the dealer network.
- Liaise with and support Regional Service Managers to assist with diagnostics,troubleshooting and repair techniques for the dealer network
- Support and development of special projects and military product development