Michael Barnett

Michael Barnett Email and Phone Number

Vice President of Client Success and Sales @ Applied Tech
United States
Michael Barnett's Location
United States, United States
About Michael Barnett

Highly accomplished, Technology and Financial Solutions Sales and Client Success leader with the ability to connect business goals with staffdevelopment in order to yield high results and drive talent optimization. Consistent overachiever in generating revenue withpremier clients through relationship management and enterprise wide consultative sales. Fast learner with a strong workethic and an aptitude for technology. Passionate in developing and coaching team members to be more effective andengaged, laser focus on the customer to build and maintain strong customer relationships, creating initiatives to identifyinefficiencies and improve processes throughout the business and managing multi-million dollar portfolios.AREAS OF EXPERTISE - Consultative Sales, Partner Channel Management, Customer Success/Account Management, IT &Managed Services, FinTech, Talent Management & Optimization, Employee Engagement, Coaching and Training,Recruiting Top Talent, Performance Management, Relationship Management & Client Retention, Strategic Planning, SAASand Platform Software Management, Call Center Management, Healthcare Technology (PM/EHR, Claims, Revenue Cycle ManagementManagement, Billing & Payments), Enterprise Payments (Merchant Services), Financial Services, Wealth Management,Retirement PlanningSKILLS - Consultative & Solution Selling, Contract Negotiation, Forecasting, Territory Management, Account Development &Upselling Strategies, Revenue Growth, Sales Cycle Management, Customer Implementations, Project Management, SalesTraining (Gap Selling, Sandler, Richardson, SPIN), Salesforce, Digital Payments, Analytical Skills, Problem Solving, Strategy,Operational Excellence, Delegation, Process Development, Outside Sales

Michael Barnett's Current Company Details
Applied Tech

Applied Tech

View
Vice President of Client Success and Sales
United States
Website:
appliedtech.us
Employees:
142
Michael Barnett Work Experience Details
  • Applied Tech
    Vice President Of Client Success And Sales
    Applied Tech
    United States
  • Applied Tech
    Vice President Of Client Success & Sales
    Applied Tech Jun 2024 - Present
    Boston, Massachusetts, United States
    Responsible for all New Client Revenue Growth, Existing Client Revenue Growth, Client Retention, Client Satisfaction
  • Applied Tech
    Director Of Client Success
    Applied Tech Nov 2023 - Jun 2024
  • Logically
    Vice President, Client Success & Sales
    Logically 2020 - Nov 2023
    Greater Boston
    Led the Sales and Customer Success teams responsible for new customer sales, existing customer revenue growth, retention, and client satisfaction. IT Managed Services, Cloud, Network, Data Center, Cybersecurity SaaS, IaaS, PaaS, IT Consulting for all industries and company size.
  • Nextrust
    Vice President - Client Success, Sales, Partnerships
    Nextrust 2013 - 2020
    Greater Boston Area
    NexTrust (BillFlash Services) provides SaaS Fintech solutions. Nimble integration capabilities also allow seamless integration with many Practice Management Software, Clearinghouse and software companies in other industries. I started and scaled the Sales, Customer Success and Partner teams and a member of the executive team setting strategy and direction.
  • Voya Financial
    Vice President, Sales & Customer Success
    Voya Financial 2010 - 2013
    Windsor, Ct
    Led US Customer Success and Sales organizations providing wealth management services to Voya's retail clients and institutional retirement plan participants. • Started and scaled the team to 200+ sales and service employees in multiple locations• Achieved record new customer and asset growth which was a 65% increase in YOY increase• Wealth Management Operating Committee member responsible for developing ING’s wealth management strategy to service 7M plan participants with over $450 Billion in assets under management.
  • Fidelity Investments
    Vice President Of Customer Success & Sales
    Fidelity Investments 2008 - 2010
    Boston, Cambridge
    Led three separate Investor Centers - Boston, Cambridge, Salt Lake City to achieve asset acquisition, product sales, client retention and satisfaction goals. Responsible for territory of 40,000 clients and $10B in assets. Exceeded all goals each year. • President's Club Award - Elevated Back Bay sales results from 90th to 5th in the nation in less than 1 year. • President's Club recipient - Improved ranking from last to #1 in the New England Region. Promoted to the larger, higher revenue generating office.
  • Fidelity Investments
    Senior Vice President, Sales & Customer Success - Portfolio Advisory Services
    Fidelity Investments 2004 - 2008
    Boston, Ma
    Led national Relationship Management organization for Portfolio Advisory Services and Personal Trust Services with 400 employees located in 6 call centers across the country. Responsible for leading sales and service delivery to 180,000 clients and $56B in assets under management.• Helped grow assets under management from $24B to $56B • Led growth of service and sales teams from 100 to 400 employeess and expanded to new locations in FL, UT, OH, CA, • Significantly improved overall client satisfaction, efficiency and profitability.
  • Fidelity Investments
    Director, Sales & Customer Success - Wealth Management
    Fidelity Investments 1998 - 2004
    Boston, Massachusetts, United States
    Led National Wealth Management organization for Fidelity's High Net Worth customers across all contact centers and investor centers. Private Access - +$3M in investable assets, Premium Services - $500K - $3M in investable assets

Michael Barnett Education Details

Frequently Asked Questions about Michael Barnett

What company does Michael Barnett work for?

Michael Barnett works for Applied Tech

What is Michael Barnett's role at the current company?

Michael Barnett's current role is Vice President of Client Success and Sales.

What schools did Michael Barnett attend?

Michael Barnett attended University Of Utah.

Who are Michael Barnett's colleagues?

Michael Barnett's colleagues are Dallin Schmid, Jared Parks, Robert Spalding, Brian Paulson, Tamara Wyman-Wroblewski, Chris Kufahl, Charles Granger.

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