Michael Barnett Email and Phone Number
Highly accomplished, Technology and Financial Solutions Sales and Client Success leader with the ability to connect business goals with staffdevelopment in order to yield high results and drive talent optimization. Consistent overachiever in generating revenue withpremier clients through relationship management and enterprise wide consultative sales. Fast learner with a strong workethic and an aptitude for technology. Passionate in developing and coaching team members to be more effective andengaged, laser focus on the customer to build and maintain strong customer relationships, creating initiatives to identifyinefficiencies and improve processes throughout the business and managing multi-million dollar portfolios.AREAS OF EXPERTISE - Consultative Sales, Partner Channel Management, Customer Success/Account Management, IT &Managed Services, FinTech, Talent Management & Optimization, Employee Engagement, Coaching and Training,Recruiting Top Talent, Performance Management, Relationship Management & Client Retention, Strategic Planning, SAASand Platform Software Management, Call Center Management, Healthcare Technology (PM/EHR, Claims, Revenue Cycle ManagementManagement, Billing & Payments), Enterprise Payments (Merchant Services), Financial Services, Wealth Management,Retirement PlanningSKILLS - Consultative & Solution Selling, Contract Negotiation, Forecasting, Territory Management, Account Development &Upselling Strategies, Revenue Growth, Sales Cycle Management, Customer Implementations, Project Management, SalesTraining (Gap Selling, Sandler, Richardson, SPIN), Salesforce, Digital Payments, Analytical Skills, Problem Solving, Strategy,Operational Excellence, Delegation, Process Development, Outside Sales
Applied Tech
View- Website:
- appliedtech.us
- Employees:
- 142
-
Vice President Of Client Success And SalesApplied TechUnited States -
Vice President Of Client Success & SalesApplied Tech Jun 2024 - PresentBoston, Massachusetts, United StatesResponsible for all New Client Revenue Growth, Existing Client Revenue Growth, Client Retention, Client Satisfaction -
Director Of Client SuccessApplied Tech Nov 2023 - Jun 2024 -
Vice President, Client Success & SalesLogically 2020 - Nov 2023Greater BostonLed the Sales and Customer Success teams responsible for new customer sales, existing customer revenue growth, retention, and client satisfaction. IT Managed Services, Cloud, Network, Data Center, Cybersecurity SaaS, IaaS, PaaS, IT Consulting for all industries and company size. -
Vice President - Client Success, Sales, PartnershipsNextrust 2013 - 2020Greater Boston AreaNexTrust (BillFlash Services) provides SaaS Fintech solutions. Nimble integration capabilities also allow seamless integration with many Practice Management Software, Clearinghouse and software companies in other industries. I started and scaled the Sales, Customer Success and Partner teams and a member of the executive team setting strategy and direction. -
Vice President, Sales & Customer SuccessVoya Financial 2010 - 2013Windsor, CtLed US Customer Success and Sales organizations providing wealth management services to Voya's retail clients and institutional retirement plan participants. • Started and scaled the team to 200+ sales and service employees in multiple locations• Achieved record new customer and asset growth which was a 65% increase in YOY increase• Wealth Management Operating Committee member responsible for developing ING’s wealth management strategy to service 7M plan participants with over $450 Billion in assets under management. -
Vice President Of Customer Success & SalesFidelity Investments 2008 - 2010Boston, CambridgeLed three separate Investor Centers - Boston, Cambridge, Salt Lake City to achieve asset acquisition, product sales, client retention and satisfaction goals. Responsible for territory of 40,000 clients and $10B in assets. Exceeded all goals each year. • President's Club Award - Elevated Back Bay sales results from 90th to 5th in the nation in less than 1 year. • President's Club recipient - Improved ranking from last to #1 in the New England Region. Promoted to the larger, higher revenue generating office. -
Senior Vice President, Sales & Customer Success - Portfolio Advisory ServicesFidelity Investments 2004 - 2008Boston, MaLed national Relationship Management organization for Portfolio Advisory Services and Personal Trust Services with 400 employees located in 6 call centers across the country. Responsible for leading sales and service delivery to 180,000 clients and $56B in assets under management.• Helped grow assets under management from $24B to $56B • Led growth of service and sales teams from 100 to 400 employeess and expanded to new locations in FL, UT, OH, CA, • Significantly improved overall client satisfaction, efficiency and profitability. -
Director, Sales & Customer Success - Wealth ManagementFidelity Investments 1998 - 2004Boston, Massachusetts, United StatesLed National Wealth Management organization for Fidelity's High Net Worth customers across all contact centers and investor centers. Private Access - +$3M in investable assets, Premium Services - $500K - $3M in investable assets
Michael Barnett Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Michael Barnett
What company does Michael Barnett work for?
Michael Barnett works for Applied Tech
What is Michael Barnett's role at the current company?
Michael Barnett's current role is Vice President of Client Success and Sales.
What schools did Michael Barnett attend?
Michael Barnett attended University Of Utah.
Who are Michael Barnett's colleagues?
Michael Barnett's colleagues are Dallin Schmid, Jared Parks, Robert Spalding, Brian Paulson, Tamara Wyman-Wroblewski, Chris Kufahl, Charles Granger.
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Michael Barnett
Focused On Delivering Results With Emerging Tech And Ai In The Supply ChainAtlanta, Ga -
Michael Barnett
Corporate & Investment Banking Senior Vice President And Managing Director - Financial Institutions Group At Fifth Third Bank / Fifth Third SecuritiesGreater Pittsburgh Region3verizon.net, bishopoconnell.org, 53.com -
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Michael Barnett
Wixom, Mi3arraymedical.com, abm.com, grandsteel.net
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