Executive Director Of Clinical Laboratory Operations
CurrentDirect the overall operations of the clinical laboratory departments. Ensure testing systems provide quality services and optimal patient care through all phases of testing. Provide guidance to lab leadership and lab members to ensure competent teams. Collaborate within the system to achieve laboratory goals.• Lead the lab through COVID Pandemic, supporting up to 6,000 COVID tests per day and consistently achieving a routine TAT time of 24 hours.• Remodeling the core laboratory to a modular lab design and greatly improving workflow efficiency.• Leading to ISO 15189 accreditation in 2023, and engaged the lab in a continuous improvement journey within the 12 Quality System Essentials (QSEs).• Developed laboratory alternative staffing solutions to achieve at or about 4% vacancy rate. Multiple speaking events and magazine articles published on this topic.• Developed a staffing workload model for technical operations and maintain overtime pay routinely below 3%.• Recognized as the Medical Laboratory Observer (MLO) Magazine, Lab of the Year Runner up in 2024.