Strategic and functional management of a team of Senior Business Analysts and Senior Project Managers, driving value across all verticals of the company.

Strategic management of enterprise level projects spanning all aspects of the business, including:Warehouse Management System (WMS)Accounts Payable (AP)Human Resources Information System (HRIS)Enterprise Resource Planning (ERP)

• Managed public sector client accounts, responsible for remote and on-site application training and management.• Created project management processes to align with industry best practices.• Provided hands-on training to scrum teams to integrate agile development into project management industry best practices.• Created and maintained ground-up documentation for project management, agile development, and SharePoint support.• Interviewed, on-boarded, and trained project managers in project management best practices and independent growth.• Extensively used SQL, Excel, SharePoint, and MS OneNote.

Created the 5-step S&OP process for the business unit from the ground up to full maturity. Managed communication between all facets of the business - sales, product management, and operations and between the front line and high-level executives. Provided data analysis for every function within the organization.

o Strategic oversight and budget ownership for 3 teams.o Fully supported 3 applications including project rollouts, feature enhancement requests, and application support (SAP, JDA, KRR).o Hired, on-boarded, and trained project managers and developers.o Led agile teams as a Scrum Master.o Led stand-up, sprint planning, sprint review, and story refinement processes.o Integrated industry best practices into existing workflows.o Initiated quarterly continuous improvement/Kaizen processes.o Significant remote and on-site management experience.o Extensively used SharePoint, Excel, and PowerPoint.

o Final responsibility for projects finishing on time and on budget.o Gathered requirements from technical and non-technical stakeholders.o Created project plans and roadmaps based off of requirements and development capabilities.o Managed waterfall and agile/SCRUM development projects with firm deliverables and deadlines.o Scrum Master experience (3 years).o Implementation manager for ERP applications (SAP, JDA, KRR, Xelus).o Delivered a P&L report for each project and enhancement with expenses fully documented.o Remote and on-site work experience.o Extensively used SQL, SharePoint, Excel, and PowerPoint.o Supply Chain Planning Kaizen Champion.

•Completed business analysis and project management, including inventory management, change management and testing new results.•Managed operations for multiple sites; responsible for continuous operational improvements.•Interacted heavily with clients, gathered and documented requirements, managed and trained on-site guards.•Assisted in planning and scheduling to ensure all contracts were fulfilled each week.•Interviewed guards and made hiring recommendations.•Worked at numerous sites providing both basic and specific security measures.

•Managed store. Controlled inventory, customer service initiatives, and cash flow.•Managed employees. Responsible for job training and task direction.•Managed third-party vendor relationships.•Certified as pharmacy technician. Filled prescriptions, ordered pharmaceutical supplies, trained pharmacy employees, and interfaced with insurance providers.