-Creation and development of specific marketing strategies to capture greater market share-Expert in leveraging the NAI brand enterprise service with the purpose to better manage customer satisfaction, the customer buying process, lease and loan deal structuring, post-sale retention, data integrity, developing and executing a cohesive targeted marketing strategy-On-going support and training through property visits and conference calls for existing clients focusing on improved customer-broker relations and increased property profits. -Consistent pro-active consulting with both new and established clients to continually improve property management, sales, service, business development and reoccurring relationship processes; accomplished by anticipating customer needs, providing a researched outside view of efficiencies and deficiencies and consulting with property managers and owners to increase property productivity and overall revenue-Responsible for accurate and complete documentation of client progress and concerns as well as proper coordination with other NAI Global departments to provide appropriate strategic consulting and training to the client.-National consulting, adapting to cultural differences & unexpected circumstances over wide range of properties, delivering owners' needs from across the globe-Recognition and praise from business managers and owners-Timely communication with and value added reporting for clients-Team responsible for over $400 million in annual recurring revenue with income growth