Michael Battaglia

Michael Battaglia Email and Phone Number

Director of Customer Success at NFT.Kred | Event Coordinator at NFT.NYC | Expertise in NFTs, SaaS, Blockchain and CRM @ NFT.Kred
Michael Battaglia's Location
New York City Metropolitan Area, United States, United States
About Michael Battaglia

Detail oriented and client focused professional with over 10 years of experience driving successful implementation of emerging technologies for organizations. Known for leveraging keen problem solving skills to proactively address client needs and ensure customer satisfaction. Adept at building and maintaining strong relationships by identifying growth opportunities and spearheading customer success initiatives.Michael is passionate the web3 space and sharing his knowledge NFT technology as evidenced by his active involvement in organizing and speaking at the prestigious NFT.NYC, the Leading Non-Fungible Token Event, for the past 4 years. Outside of his professional pursuits, Michael enjoys traveling and has plans to explore some of the most remote places on Earth. He can often be found immersing himself in podcasts or contemplating the wonders of space exploration. He takes pride in his contribution to the LightSail Spacecraft, which was deployed from SpaceX Falcon Heavy into low Earth orbit on July 23rd, 2019.

Michael Battaglia's Current Company Details
NFT.Kred

Nft.Kred

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Director of Customer Success at NFT.Kred | Event Coordinator at NFT.NYC | Expertise in NFTs, SaaS, Blockchain and CRM
Michael Battaglia Work Experience Details
  • Nft.Kred
    Director Of Customer Success
    Nft.Kred Jul 2022 - Present
    San Francisco, California, Us
    • Serves as account manager for Fortune 50 US based company helping them scale operations by over 370% within 2 years.• Leads sales and client onboarding for enterprise accounts including 6 Fortune 500 Companies.• Facilitates customer feedback to help drive product development.• Creates marketing case studies and use cases to drive brand engagement.• Aligns internal processes and automation with business goals.
  • Nft.Kred
    Customer Success Manager
    Nft.Kred Jul 2021 - Jul 2022
    San Francisco, California, Us
  • Nft.Nyc
    Event Coordinator
    Nft.Nyc Jul 2021 - Present
    New York, Ny, Us
    • Implements software tools to optimize data intake and sponsor deliverable tracking.• Leverages forecasting tools to anticipate partner needs and improve satisfaction rates.• Authored compelling digital marketing content, including emails, blog posts, and website updates to enhance brand visibility.
  • Drp Solutions
    Sales Engineer
    Drp Solutions Dec 2020 - Jul 2021
    Hauppauge, Ny, Us
    • Led technical training for sales team using consulting experience to set prioritization, boosting performance by 43%.• Collaborated with customer service to set goals for post-sales support, decreasing ticket escalations by 21%.
  • Flexible Systems
    Technical Account Manager
    Flexible Systems Nov 2016 - Nov 2020
    Hauppauge, New York, Us
    • Managed technology infrastructure and operations for 30+ SMB and enterprise clients.• Led a team of 8 customer-facing account managers to enhance customer relationships.• Streamlined onboarding procedures and technical documentation.
  • Flexible Systems
    Technical Support Engineer
    Flexible Systems Sep 2013 - Nov 2016
    Hauppauge, New York, Us
  • Teq
    Technical Support Specialist
    Teq Jun 2013 - Aug 2013
    Huntington Station, New York, Us
    • Reviewed, updated, and maintained education system equipment such as SMARTboards, projectors and STEM robots.• Provided training sessions and support to teachers and educators, ensuring smooth operation.• Conducted physical repairs and replacements of hardware, ensuring optimal functionality.• Installed and ensured software compatibility and functionality for seamless operation.
  • Stony Brook University
    Tlt Sinc Site Consultant
    Stony Brook University Sep 2010 - May 2013
    Stony Brook, Ny, Us
    • Provided computer help desk support to students, faculty, and staff at Stony Brook University.• Communicated directly with senior leadership to report on engineering operations.
  • Douglas Elliman Real Estate
    Administrator Assistant
    Douglas Elliman Real Estate Oct 2010 - Aug 2012
    New York, Ny, Us

Michael Battaglia Skills

Microsoft Office Technical Support Html Sql Information Management Solutions Vmware Esx Windows And Mac Operating Systems Systems Management It Asset Management Tcp/ip Java Wireshark Database Systems Css Php Training Real Estate Manufacturing Premium Seating Seating Luxury Goods Quickbooks Leather Metal Fabrication Finance Supervision Operations Management Production Managment Automotive Manufacturing Operations Management Production Planning Powerpoint Social Media Marketing Social Media Marketing Marketing Strategy Project Management Customer Service Microsoft Excel Microsoft Word Sales Social Networking Leadership

Michael Battaglia Education Details

  • Stony Brook University
    Stony Brook University
    Technical Systems Management Minor

Frequently Asked Questions about Michael Battaglia

What company does Michael Battaglia work for?

Michael Battaglia works for Nft.kred

What is Michael Battaglia's role at the current company?

Michael Battaglia's current role is Director of Customer Success at NFT.Kred | Event Coordinator at NFT.NYC | Expertise in NFTs, SaaS, Blockchain and CRM.

What is Michael Battaglia's email address?

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What is Michael Battaglia's direct phone number?

Michael Battaglia's direct phone number is +163157*****

What schools did Michael Battaglia attend?

Michael Battaglia attended Stony Brook University.

What are some of Michael Battaglia's interests?

Michael Battaglia has interest in Animal Welfare.

What skills is Michael Battaglia known for?

Michael Battaglia has skills like Microsoft Office, Technical Support, Html, Sql, Information Management Solutions, Vmware Esx, Windows And Mac Operating Systems, Systems Management, It Asset Management, Tcp/ip, Java, Wireshark.

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