I developed video demos and tutorials of the software.First line - main point of contact for new and existing clients - Responsible for Onboarding clients, Supporting clients with customization, building and transferring data tables, and supported as needed with all facets of their implementation and use of the software. PavementSoft is the DNA of their business and we had to have it up and running 24/7/ Absolute sense of urgency with all support. We have customers nationwide in all four time zones and I made sure I was always accessible to support them. Captured and recorded issues with the software and posted them to GitHub for resolution.

CLASS A CDL DRIVER / HEAVY EQUIPMENT OPERATOR: Perform the full range of motor vehicle operator duties for Morgan Pavement, a full-service asphalt paving and maintenance company serving commercial and residential customers. Operate a variety of heavy equipment and vehicles to complete projects ranging in scope and complexity. Depending on the assigned job, operate dump trucks, specialty pumping equipment, specialty paving equipment, sealcoat spray trucks, dirt rollers, flatbed trailers, and specialized asphalt equipment, including equipment and vehicles with air brakes and approximate gross vehicle weight (GVW) ranging from 26,000 to 80,000 pounds. SAFELY OPERATE VEHICLES IN ADVERSE WEATHER CONDITIONS: Independently operate motor vehicles in all types of traffic and weather year-round, including extreme hot and cold temperatures, on highways and in heavy traffic, in rural and urban areas, on rough and steep mountainous terrain, and in close quarters. Operate vehicles up to 4-ton capacity to transport materials to and from work sites, rubber-tired backhoes, and steel-faced vibratory rollers up to 9 tons. Maneuver vehicles into loading and unloading positions following signals from a loading crew. Ensure vehicle and loading equipment are properly positioned. Secure cargo per DOT requirements. SNOW REMOVAL: Use skid steers, backhoes, wheel loaders, and trucks with snow plows for snow removal from streets, parking lots, and vehicle paths.MAINTENANCE: Perform minor repairs and preventative maintenance checks and services (PMCS) on vehicles operated. Monitor fluid levels; add fuel, oil, and hydraulic fluid; replace air filters and interior lights, and check tire pressure and hose connections. Wash vehicles, and ensure vehicles are orderly, neat, and clean.