Michael Bauerle Email & Phone Number

Minneapolis

Minneapolis

Responsible for maintaining and developing a sales district encompassing the state of Minnesota. Provided consultative direction and coaching for a team of seven Account Managers; assisting them in the development of strategic account priorities, World Class Selling skills and revenue generation capabilities.

Responsible for maintaining and developing $25 million in contracted corporate revenue and $6 million in preferred agency revenues in NW Ohio and SE Michigan.

Responsible for maintaining and developing a $15 million dollar sales base in Michigan, Ohio and Kentucky. Support for outside Sales Representatives and their accounts. Prepare and issue contracts for clients in the Detroit Sales District. Handle all internal accounting for the Detroit Sales Office. Liaison with the Northwest Airlines Sales and Ticket.

Responsible for booking itineraries, manual and automated fares, issuance of tickets, Prepaids, replacement of stolen documents and issuance of any other airline documents for walk-in customers.

Responsible for quality control of reservations. Acted as a help desk for the reservations staff. Assisted supervisors in coaching and assessing reservation agents. Back up for Prepaids, Rates and Co-host departments.

Responsible for answering incoming telephone calls, booking itineraries, manual and automated pricing of itineraries, flight information and selling a variety of services offered by KLM. Cross-trained in Prepaids, Rates and Co-host departments.

Responsible for answering incoming telephone calls, booking itineraries, manual and automated pricing of itineraries, flight information and selling a variety of services offered by Eastern Airlines.

Ba - Marketing Management And Innovation, Marketing/Business

Aa, Business

Graduated with High Honors