Michael Baumann, Mba, Ccuip Email & Phone Number

West Bend, Wisconsin

Merrill, WI

Gathered and examined loan application information to build applicable lending packages and provide beneficial lending options for members and the credit union.

Stevens Point, WI

Provided customer service assistance to inbound customers using strong communication andproblem-solving techniques tied to software usage to ensure satisfied customer experience. Ledcustomer training sessions to ensure successful transition into using the software. Performed in-house testing and documentation of software issues for programming to address.

Stevens Point, WI

Advanced through roles of Student Employee, Human Resource Assistant, Human Resource Manager, and Operations Manager. Duties throughout employment included hiring, conducting employee orientation, Affordable Care Act monitoring, payroll verification, staff scheduling, station management oversight, and employee growth evaluations.

Merrill, WI

Was responsible for share draft returns and exceptions, cash management, check kiting, ATM balancing, and dispute resolution. Performed internal audit activities tied to credit union branch investigations and created evaluations containing suggestions for improvements.

Stevens Point, WI

Helped peers find global issues in their papers and reviewed organization to ensure they stayed on topic. Verified the message or theme I took away from the paper matched the goal of the writer. Structured sessions so peers were learning through the work they put in.

Master Of Business Administration - Mba, Finance

Bachelor Of Science - Bs, Finance, General

Business Administration Major Finance, Insurance, and Real Estate Concentration Economics Minor