Deeply involved in organizational decisions regarding: technology platforms, framework, improvements, processes, overall growth and direction of the company. Primary liaison to current and potential travel management companies, corporations, and airlines in their use of PVSglobal services. Serve as a trusted leader and expert problem solver in addressing even the most challenging customer requirements and needs. Thoughtfully present customized plans and options, address concerns, service issues, and offer sensitive situation advisement and best courses of action for all clients.

Develop and implement market growth strategies, programs, employee practices, operations. Oversee Account Managers, staff members, and various company offices throughout the country. Spearhead the hiring of new employees, manage their tasks and productivity, and address any and all service, company, and customer needs requiring attention. Support the public in their use of company services via retail locations, online, and within corporate capacities.