Michael Beal Email & Phone Number

London, England, United Kingdom

k8s, Go, helm, Jenkins, openstack, terraform, Argo

Leeds, England, United Kingdom

• Created and managed virtual machines using Hyper-V.• Installed and setup physical servers.• Primary technician for virtual and physical servers.• Trained and supervised the Service Desk Analyst.• Basic firewall configuration using Fortinet such as allowing traffic to a specific machine on a restricted subnet.• Configured switches using Unifi by setting up VLAN allocation as well as physical configuration.• Wrote PowerShell scripts to automate time consuming processes… Show more • Created and managed virtual machines using Hyper-V.• Installed and setup physical servers.• Primary technician for virtual and physical servers.• Trained and supervised the Service Desk Analyst.• Basic firewall configuration using Fortinet such as allowing traffic to a specific machine on a restricted subnet.• Configured switches using Unifi by setting up VLAN allocation as well as physical configuration.• Wrote PowerShell scripts to automate time consuming processes for example automated password resets and pushing Bitlocker keys directly into our inventory management platform. This system saved service desk time by improving the ability to automate several common tickets.• Installed Linux systems including adding them into our Windows domain and installing X11 from the command line.• Shadowed the engineer managing Nagios which is a system monitoring tool and added new systems to be monitored.• Was solely responsible for the Windows SCCM system, which is used for updating, and deploying software to Windows systems as well as providing a customizable image to use when deploying new devices.• Experimented with Linux patch management tools such as Ansible (a system administration tool) andManageEngine. I then setup proof of concept tests with each such as deploying an Ansible host and getting it to install some software on a target machine using a playbook. While we didn’t end up going with these solutions as we decided to get an all-encompassing ITSM tool which would make these solutions redundant.• Primary service desk engineer for 3 months tackling all company tickets and solving technical issues for users.• Extending our SCCM deployment into a restricted domain to allow devices to be imaged from a single system using a deployment point, firewall rules and IP helpers. Show less

Cambridgeshire, England, United Kingdom

• Developed a web application in R (Shiny) to pull data specific about different DNA research projects into asortable and consolidated table using API calls. This was important as colleagues needed to be able to accesssome of the metadata about the projects without being assigned permissions to view the raw data.• Processing and transforming data into a useable state.• Back end and UI development.• Deploying the webapp to OpenStack (On-premises Cloud) using docker… Show more • Developed a web application in R (Shiny) to pull data specific about different DNA research projects into asortable and consolidated table using API calls. This was important as colleagues needed to be able to accesssome of the metadata about the projects without being assigned permissions to view the raw data.• Processing and transforming data into a useable state.• Back end and UI development.• Deploying the webapp to OpenStack (On-premises Cloud) using docker compose.• Wrote basic Bash scripts to automate basic processes such as encrypting files and modifying file permissions. Show less