Michael Beane Email & Phone Number

Marlborough, MA, US

Upgrade Engineer / Lead Deployment Engineer - Responsible for planning, coordinating, and deploying upgrades across multiple test and production environments within the Digital Safe Cloud, a SAAS based archive.· Responsibilities· Work within a team of upgrade engineers responsible for deploying upgrades and patches to the core archiving and application.

Boston, Massachusetts, United States

Digital Safe Upgrade Specialist

Boston, Massachusetts, United States

Digital Safe Upgrade Specialist

Auburndale

DTZ – ContractSr. Systems EngineersResponsibilities:Help facilitate the execution of the migration projects Help lower tiers with General tasks – create group AD, AD build outs, build physical and virtual servers in VMware environment Active Directory/Group Policy administration for several Domain company as well as consolidation projects for these.

Marlboro Ma 01752

• Assist in providing clients solutions for their specific computing environment
• Manage complex Microsoft Exchange server and Active Directory deployments
• Develop strategies and plans for integrating, upgrading, and/ or deploying Microsoft Exchange into green-field and none green-field environments.
• Integrate Microsoft Exchange solutions with third party solutions like Antivirus/anti-spam/content filtering solutions
• Assist in SAN and storage management
• Manage **best of breed** third party tools and system enhancements

Westboro Ma

Exagrid Westborough, MA 2/11/2013 – 9/2013Sr Principal Eng. Customer Support L3Responsibilities include:Providing remote support services for ExaGrid customers, partners and field personnel ( Mentor/Go to person for TSM customers for fellow ExaGrid employees)Listening to and understanding customer’s needs and assisting sales team to meet those needs within.

Marlboro MA 01752

• Provide 24x7 customers with immediate SLA responses from front to L3 Escalation for review and possible developer/engineer assistance and approval
• Follow proper escalation procedures at all times and strict SLA performance when possible
• Provide proactive support with automated scripted support tickets ftp from VTL weekly to be health checked using our scripted triage tools
• Company expert for TSM related issues, including customer issues, training, as well as building a TSM server in lab for use in root cause issues and testing.
• Acted as Technical Expert on many web ex calls for pre and post sales situations.
• Daily usage of Linux (VTL level and VTL code), modifications for various scripts for customer needs as well as full software, Firmware, and rebuilds of various Sepaton hardware and software levels including EOL.

Framingham, MA

Primary responsibilities surrounded VMware(96% virtualized 5 billion dollar company) Full SAN Administration(building, wiring, provisioning on EMC,HP, Hitachi, Dothill platforms etc., 14 year TSM Architect, design, administration JD Edwards CNC Admin. Provided Sr level support/Mentoring for helpdesk service team, daily server administration duties, on call.