Green service start up providing unique cost saving services and technologies to the food service industry. Manage day to day operations and provide guidance and leadership on all technical issues including IT, hydraulic / pneumatic issues with equipment.Achievements:• Diversify single service offering through alliances made with complementary businesses working within the same sector and expansion of services to generate multiple streams of income. • Develop scaled back micro… Show more Green service start up providing unique cost saving services and technologies to the food service industry. Manage day to day operations and provide guidance and leadership on all technical issues including IT, hydraulic / pneumatic issues with equipment.Achievements:• Diversify single service offering through alliances made with complementary businesses working within the same sector and expansion of services to generate multiple streams of income. • Develop scaled back micro filtration equipment mitigating risk of injury / damage removing equipment from service vehicles. Reduced weight by 2/3 increasing maneuverability and access at customer sites.• Reduced technical emergencies and mitigated down time through field training, storage of critical parts and tools in service vehicles and by introducing regular scheduled maintenance periods. • Responsible for local inventory / maintenance of assets, software license management and intellectual property. • Manage sales targets working within budget to complete projects on time.• Negotiate equipment, supply purchases and manage service contracts. • Hire, train and evaluate a cross functional team of employees. Show less

New Brunswick Community College offering more than 80 programs at six locations around the province. Achievements:• Restructured / centralized system support / budgets while overhauling network operations and reducing total cost of ownership in a unionized environment. • Overhauled campus legacy infrastructure (hubs, bridges, 56k frame relay and CAT5 backbone) with Lv 2&3 switched / segmented network on a Gigabit backbone and 5.8 GHz Motorola point to point Wireless Canopy… Show more New Brunswick Community College offering more than 80 programs at six locations around the province. Achievements:• Restructured / centralized system support / budgets while overhauling network operations and reducing total cost of ownership in a unionized environment. • Overhauled campus legacy infrastructure (hubs, bridges, 56k frame relay and CAT5 backbone) with Lv 2&3 switched / segmented network on a Gigabit backbone and 5.8 GHz Motorola point to point Wireless Canopy linking remote Forest Training Facility.• Established a Project Management Office and assigned a project lead responsible for managing, tracking and reporting on all campus initiatives.• Assigned multiple on going projects including the deployment of smart classrooms utilizing instructors podium as focal point to deliver lesson via computer / internet through overhead projector on large screens. • Establish policies and procedures within IT Department for the proper disposal of computer assets. Acquired permanent staging area to secure assets while usability, decommissioning / data security• Deploy Citrix as a means to deliver low band-width continuing education via retired computers to rural communities. • Overhauled campus security systems using thin client cameras and wireless access points for complete cost efficient coverage.• In conjunction with Director of Administration launched centralized media resource centre to provide one-stop shopping for students and faculty, simultaneously reducing operating costs.• Served in term position as the Regional Technology Manager for the Atlantic Health Sciences Corporation for 12 months. Successfully took over project to implement Voice modules in Agfa PACS deployment and rebuild Nortel Companion phone system for Radiologists. Laboratory automation solutions and the Cerner Laboratory Information System. Sourced Nortel Companion phone sets and miscellaneous parts for Radiologists until new phone system could be purchased. Show less

Kia Motors Corporation is part of the Hyundai-Kia Automotive Group, the fourth-largest automaker in the world with its Canadian headquarters in Mississauga, Ontario. Achievements:• Upgraded network to address performance / security issues, migrated from Windows NT to Active Directory, upgraded software releases on AS400 and recovered / reset Interlynx firewall settings. • Overhauled switch room, rewiring all data / telecommunication bix blocks through centralized panels… Show more Kia Motors Corporation is part of the Hyundai-Kia Automotive Group, the fourth-largest automaker in the world with its Canadian headquarters in Mississauga, Ontario. Achievements:• Upgraded network to address performance / security issues, migrated from Windows NT to Active Directory, upgraded software releases on AS400 and recovered / reset Interlynx firewall settings. • Overhauled switch room, rewiring all data / telecommunication bix blocks through centralized panels, administered telecommunications infrastructure including software PBX, call management systems, voice mail, IVR tools and video conferencing systems.• As the Technical Project manager on implementation team we deployed Great Plains Dynamics to meet evolving business needs. Customized, deployed and integrated various technologies to support the implementation of the new CRM application. Deployed Citrix thin clients to resolve dial in support issues across dealer network. Show less

Transferred in 2000 to System Line-up and Test group to build, commission and support theNational Broadband Backbone (Optera Long Haul 1600g) across Eastern Canada. Achievements:• Provide Professional Project Management services to help customers implement optical networks covering all aspects from design to network turn up. • Meet the customer’s requirements and included vendor and contractor management, project plan creation, time line creation, conducting project… Show more Transferred in 2000 to System Line-up and Test group to build, commission and support theNational Broadband Backbone (Optera Long Haul 1600g) across Eastern Canada. Achievements:• Provide Professional Project Management services to help customers implement optical networks covering all aspects from design to network turn up. • Meet the customer’s requirements and included vendor and contractor management, project plan creation, time line creation, conducting project meetings, and reporting project progress and performance against schedule and budget.• Commission and provision the network and circuits to meet the customer requirements. As part of the service, base line readings were determined, documented and all services tested. • Provide Network Certification and Quality Audit to verify that customer's network was designed, engineered, installed, commissioned, and provisioned according to Nortel’s specifications and standards. Deliverables included a detailed certification and audit report detailing findings such as verification of actual traffic over network during circuit turn up.• Adhering to strict quality assurance requirements over the course of the entire project we built a National OC192 network for 360 Networks and sections of network spans for Telus• Lead Project to install Optical tap couplers (fused fiber branching devices that split off a portion of light to allow for optical monitoring and feedback) from Toronto to Quebec City.• Awarded “Silver Pride” award for the implementation and delivery of Analog Access Node Project to Bell Canada ahead of schedule. Show less

Initially hired to migrate Atlantic Canadian Offices from Banyan Vines Mainframe and Mac terminals to PC Client Server environment.Achievements:• Evaluate Region-wide IT programs against organizational goals and objectives to align business plans and budgets for Desktop / Server support. • Maintained acceptable service levels ensuring minimal interruption to services throughout Atlantic Canada.• Managed Desktop Support across Atlantic Canada achieving 100% resolution of… Show more Initially hired to migrate Atlantic Canadian Offices from Banyan Vines Mainframe and Mac terminals to PC Client Server environment.Achievements:• Evaluate Region-wide IT programs against organizational goals and objectives to align business plans and budgets for Desktop / Server support. • Maintained acceptable service levels ensuring minimal interruption to services throughout Atlantic Canada.• Managed Desktop Support across Atlantic Canada achieving 100% resolution of priority one calls within 24 hours, and 48-hour resolution of priority two & three calls.• Promoted and maintained a team oriented environment committed to the personal and professional advancement of team members.• Migrated from manual asset tracking system to electronic system with Dell and established Nortel’s first computer lease refresh program.• Increased network performance, deployed Fiber backbone with layer 2 switches throughout call center.• Awarded “Outstanding Contribution” award for improvements leading to operational efficiencies in second quarter 1997 Show less