Michael Ben Jurdy Mutuc Email and Phone Number
Personable, friendly and solution-oriented customer service representative specialist with over 5 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.
Concentrix
View- Website:
- concentrix.com
- Employees:
- 63116
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Customer Service And Sales SpecialistConcentrix
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Billing Customer Service Representative With Sales247 Group Oct 2021 - Jun 2024Taguig, NcrManaged high-volume inbound calls, providing exemplary service to enhance customer satisfaction.Prepared and dispatched accurate monthly billing statements to customers.Coordinated with third-party service providers to resolve external billing issues.Delivered clear, concise billing explanations to customers, improving understanding and satisfaction.Handled high-volume telephone calls to address and resolve customer queries.Provided information on after-sales services for… Show more Managed high-volume inbound calls, providing exemplary service to enhance customer satisfaction.Prepared and dispatched accurate monthly billing statements to customers.Coordinated with third-party service providers to resolve external billing issues.Delivered clear, concise billing explanations to customers, improving understanding and satisfaction.Handled high-volume telephone calls to address and resolve customer queries.Provided information on after-sales services for comprehensive support.Promoted company products using approved techniques, increasing revenue and exceeding performance expectations. Show less -
Att Account247.Ai 2021 - 2024Responsibilities:- Rectifying errors in customer’s account.- Billing corrections.- Upselling after the resolution.
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Billing Customer Service Representative With SalesConcentrix Aug 2019 - Jul 2021Mandaluyong, NcrManaged high-volume inbound calls, providing exemplary service to enhance customer satisfaction.Maintained up-to-date knowledge of tariff changes and regulatory requirements affecting billing.Collaborated with the finance department to reconcile customer accounts and resolve discrepancies.
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Att AccountCnx 2019 - 2021Responsibilities:- Rectifying errors in customer’s account.- Billing corrections.- Upselling after the resolution.
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Billing Customer Service Representative With SalesTeleperformance Jan 2018 - Jul 2019Mandaluyong, NcrManaged high-volume inbound calls, providing exemplary service to enhance customer satisfaction.Prepared and dispatched accurate monthly billing statements to customers.Delivered clear, concise billing explanations to customers, improving understanding and satisfaction. -
Telstra AccountTeleperformance 2018 - 2019Responsibilities:- Explanation of bill and upselling after the resolution.- Rectifying errors in customer’s account
Michael Ben Jurdy Mutuc Education Details
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Bbemnh(Benjamin B. Esguerra Memorial National Highschool)Graduated
Frequently Asked Questions about Michael Ben Jurdy Mutuc
What company does Michael Ben Jurdy Mutuc work for?
Michael Ben Jurdy Mutuc works for Concentrix
What is Michael Ben Jurdy Mutuc's role at the current company?
Michael Ben Jurdy Mutuc's current role is In all the roles that I have held, I have fostered strong relationships with customers and strategic associates. I exceeded all my target..
What schools did Michael Ben Jurdy Mutuc attend?
Michael Ben Jurdy Mutuc attended Bbemnh(Benjamin B. Esguerra Memorial National Highschool).
Who are Michael Ben Jurdy Mutuc's colleagues?
Michael Ben Jurdy Mutuc's colleagues are Amit Shukla, Saurabh Baghel, Olive Pascual, Swati Jana, Hanan Serraj, Mona Mukku, Gautam Shekhawat.
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