Michael Benavides Email & Phone Number

Washington, Dc, Us

As the Flight Operations Directorate (FOD) Client Services Lead, I manage 7 civil servant personnel and approximately 20 Contractors. Areas in my branch include software development, system operations, systems integration, information technology management (IT) for the Astronaut office, IT budget, HQ reporting, export control and general IT support. I also co-chair the FOD IT Control Panel (ITCP), this board governs non-mission FOD hardware, software, procurements, and networks.FOD operations and development of non-mission software is hosted in the FOD IT (FIT) environment. While mostly located on-premises the FIT developer eco system is comprised of GitLab, Agency resources such as Azure, APIs, and other cloud dependencies. Our current efforts are moving toward a Kubernetes approach for increased fault tolerance. I manage the business IT budget for FOD which exceeds 4+ million annually. This budget is for any IT items, from NEST hardware to Orion lab development, to ordering a mouse. Our budget is first discussed internally, and then PPBE estimates are submitted. Recently, I served as Acting Chief of the Information Technology Branch (CD2) for 5 months, during this time I supervised 15 civil servants and 80+ contactors. This opportunity provided me with the experience to see the branch at a higher level. My duties included approving WebTads, conducting mid-term evaluations, writing awards, reviewing, and modifying development plans, approving training requests, and succession planning. I also gained insight into the human resources portion of the job while hiring, promoting staff in grade and step increases.

Serves as the ISS lead for managing the development and sustaining of Information Technology (IT) systems and applications used to support ISS Program Office operations.• Establishes and implements the policies, project plans, processes, requirements and standards that will effect and govern planning, architecture, acquisition, design, development, management, security, utilization and measurement of ISS Program Office IT systems.• Leads, directs, monitors, evaluates and conducts engineering analysis of applications and computer systems development.Ensures effectively utilization of ISS Program and Agency/Center institutional contracts to accomplish ISS IT requirements and objectives. • Defines contractor task performance requirements, provides guidance and assesses technical progress in relation to the established data and systems implementation schedule and resources.• Performs contractor task oversight.Supports the IT budget planning and acquisition process including the establishment of Internal Task Agreements (ITA’s) and Service Level Agreements (SLA’s), as required, with organizations that provide services to ISS.• Participates in procurement activities for acquisition of information systems technologies.Serves as the ISS Program SharePoint 2013 and 2016 lead and solutions architect. • Responsible for providing leadership and direction as it relates to the requirements, design, architecture, governance, standards, capabilities definition and implementation of SharePoint 2013 solutions for ISS including:• SharePoint 2013 Application Development • .NET Development• Implement Microsoft Business Intelligence (BI) platform • Build business connectivity services including the creating of custom Oracle connections.• Plan and execute large scale SharePoint migrations.• Create custom forms including InfoPath• Create custom SharePoint 2013 Workflows• Create custom masterpages

Washington, Dc, Us

As SharePoint Lead for IRD my duties included not only managing contractor support but also as an active participant extensive knowledge of all SharePoint areas including administration, operations, development, and design. To date the SharePoint environment consists of enterprise and standard farms at the production, staging, and development levels. In managing SharePoint I facilitate and manage team stakeholder, and customer meetings. Other management functions require the ability to enforce governance plans, manage projects, resources and budgets. Develop and manage best practices for project execution and management. The operations aspect requires me to maintain, manage and report on the farm web, application, index, query and database servers in accordance with best practices. The development and design aspect require me to apply my knowledge of computer languages, best practices, techniques, and software engineering.

Washington, Dc, Us

As SharePoint Administrator I manage all aspects of the SharePoint environment, including design, architecture, availability, reliability, performance, monitoring, updating, maintenace, and security.

Washington, Dc, Us

As SharePoint Developer I perfomed analysis, design, hands-on development and delivery of web-based applications. In addition, I have experience with many SharePoint Technologies (InfoPath, Forms Services, Excel Services, Search, Business Data Catalog, Vizio, and Web Services) and a variety of business environments. I participate in design and development reviews. Provide out reach and communication with all levels of technical and business resources. •Strong knowledge of the .NET framework (C#) and associated technologies.•Experience with Microsoft Office SharePoint Server, Microsoft Office Development.•Experience with Web Services (WCF).•Experience working with Agile (Scrum) project team development environments is preferred.•Strong analytical skills and good problem solving skills.•Excellent verbal and written communication skills•Created and implemented Oracle Business Connectivity Services•Created and implemented Oracle Business Connectivity Model•Created and implemented BCS Entity Services

Washington, Dc, Us

As COTR for 2 Government Contracts I acted as a liaison between the Government and the Contractor. Thorough knowledge of NASA program management, contract management, customer relationships, program plans, and policies were essential to this position. My primary duty was to report to the Deputy Center Director bi-annually the health of the contracts and provide a score in which fee was determined. Contracts I managed for the Information Resources Directorate (IRD) totaled 100 million dollars and 300 full-time employees. As COTR I had oversight of 27 technical managers (TMR) and a direct line of contact with contract program management. The TMRs provided technical direction and oversight to the JIMMS and PAMSS contracts and reported surveillance input to myself and the contract monthly. I developed and monitored customer relations management and performance metrics through the TMRs and directly with the customers constantly in order to maintain a healthy contract. I also provided budget and risk analysis to IRD to ensure successful completion of contracts. Being appointed to this position I had the opportunity to manage both people and the direction of JSC technology at a high level. An example of managing direction was overseeing network upgrades, tying in an Internet Protocol TV pilot while upgrading and integrating the Space Station/Space Shuttle downlink applications. As COTR other duties were to provide mentorship to individuals in support of their career goals and plans.

Masters, Computer Science

Master'S Of Science, Computer Science