Coordination of multidisciplinary teams to provide quality therapeutic services to children of disabilities with direct line communication of Clients, Members and Staff.Office facilitator of day to day activities for all scheduled appointments, meetings and correspondence. Created weekly and monthly detailed reports to report data and statistical analysis to the Director using Microsoft Word and Excel.Decreased the cancellation percentage by up to 8% to increase revenue of 3,000-6,000 dollars a month within 4 weeks of leading the Scheduling Department, while actively maintaining client relations and scheduling needs for 22 therapists. Increased Clients and productivity by 230% within the first 4 months of taking over a new branch.

Created, collected, analyzed, and processed data as a member of the Innovation Committee to establish effective problem solving, to implement Lean processes hospital wide to reduce cost and expenditures.Enhanced performance and productivity with multidisciplinary teams, establishing new standards and best practices within the hospital; developed and reformed hospital policies, procedures, audits and training programs.