Principal Consultant
Sms Management & Technology
As leader of SMS Victoria’s Strategic & Advisory capability, completed over 140 engagements across all industries that SMS services. Examples of engagements led & delivered include:► Telecommunications: Networks Delivery OSS Strategic Roadmap, Telstra; FTTN NBN Impact Assessment, Telstra; IT Strategy, Uecomm► Financial Services: IT Services Review, Bendigo Adelaide Bank; Strategic Planning Process, Unisuper► Victorian Government: CRM Project Review, Dept. of Health; BPM & Sourcing… Show more As leader of SMS Victoria’s Strategic & Advisory capability, completed over 140 engagements across all industries that SMS services. Examples of engagements led & delivered include:► Telecommunications: Networks Delivery OSS Strategic Roadmap, Telstra; FTTN NBN Impact Assessment, Telstra; IT Strategy, Uecomm► Financial Services: IT Services Review, Bendigo Adelaide Bank; Strategic Planning Process, Unisuper► Victorian Government: CRM Project Review, Dept. of Health; BPM & Sourcing Strategic Advice, Public Transport VIC; IT Services Review, Parliament of Victoria; Integrated Regional Service Delivery Model, Dept. of State Development & Business Innovation; IT Effectiveness Review, Dept. of Planning & Community Development; Information Services Strategy, Melbourne Recital Centre► Emergency Services: IT Strategy, Country Fire Authority; IT Strategy, Vic State Emergency Service► Regulation: IT Strategy, Australian Health Practitioners Regulation Agency (AHPRA); Delivery Management, Incorporated Associations and Fundraisers Project, Consumer Affairs VIC; Business Options Analysis, Dairy Australia and Dairy New Zealand; ICT Strategy & Business Case, Australian Skills Quality Authority; Advisor, National Occupational Licencing System (NOLS)► Health: Organisational Review, Royal Australasian College of Physicians; IT Strategic Review, Dental Health Services Victoria; Effectiveness Review, Australian and NZ College of Anaesthetists; Effectiveness Review and IT Strategy, Southern Health; ► Education: IT Effectiveness Review, Monash College; IT Organisation Review, Monash University; IT Integration and Governance, Melbourne Business School Show less