Passionate about customer service with a great deal of experience in identifying, anticipating and meeting customer requirements effectively. Having a keen eye to detail, thorough and always working to a high standard. Is organised approaching every task with the ability to analyse situations and take appropriate action. With multi-site operational management experience, leading individuals, with sound financial management of profit and loss accounts. Experience in producing management information reports to senior management in a corporate environment. An OHSAS 18001 - Occupational Health and Safety Management qualified Auditor which translates into a very health and safety approach to the work environment and processes. A proven track record in process improvement and project management with excellent communication skills.