Michael Berardi Email and Phone Number

Co-owner and managed the financial and business aspects of Crystal Reflections Salon.

IT PMO/Project Manager Managed IODP PMO portfolio reporting to PMO Director Presented project updates to senior management and lead monthly project review meetings Developed business analysis, budget and EVM reports Maintained vendor contracts, communication and acquisition for all IT purchases Lead Project to migrate 4 TB of assets to a new Digital Asset Management System reducing JRSO's annual costs by $14,677. Lead Project to upgrade satellite communication between ship and shore saving $350k annually, a 53% cost reduction, and doubling the bandwidth to the ship.  Managed project to migrate organization’s Data Center to campus co-location facility Introduced Laserfiche to the organization and developed several automated processes to streamline workflowIT Configuration Manager Managed changes in software and hardware for International Ocean Discovery Program Developed Disaster Recovery Exercise for organization Initiated Business Process Improvement meetings to align with management’s best practices Identified IT hardware baseline by performing annual inventory of IT assets on shore and ship Defined Service Asset and Configuration Management workflows in areas of general procurement, travel, training, shipping and receiving, inventory control, inventory reviews and inventory audit and then used Laserfiche to automate processes using workflows

Managed Information Technology for company including AWS cloud services, supporting applications and troubleshooting windows server problems for over 70 legal firms through using RDC, TeamViewer Citrix and other remote access programs. Supported Windows servers, Macs, printers, and custom application in high available AWS cloud environment for over 70 employees. Planned and implemented strategies to create a proactive deployment environment. Participated in culture of business through leading the Spirit Team and awarded Employee (Monkey) of the Month for December 2017 by the employees. Project Manager for building facility and was able to put project back on task through opening communication by creating a project plan and weekly meetings.

Recruited to direct four main programs for the mega-church organization including overseeing over 100 adults, a children’s program of over 300 kids, overseeing all IT and Website Development, and launching a new international outreach program. Immediately recognized the need to build up additional staff through strategically re-designing the organizational structure and implementing ideas for process improvement to successfully grow programs; recruited and trained a Director, Assistant Director, Coaches, Teachers, and several Program Assistants. Supervised and trained / evaluated a staff of over 200 volunteers to assist in all aspects of program management. Full P&L responsibility for managing IT, Children’s Program and International annual financial budget. Facilitated vision to train and inform staff members. Additionally oversaw, trained, and mentored 5-12 group leaders, each leading 6-40 group members. Developed and upheld policies / procedures for each program. Part of church planting network from 1997 when attendance was 50 people in a single church to currently 15 churches throughout the country. Developed vision for and gathered team to implement faith-based curriculum. Directed, promoted, and organized several special events for the organization including one of the largest ever held, with over 4000 participants; utilized creativity teamwork. Achieved program growth in by restructuring and delegating responsibilities. Developed and launched an education certification program for teachers. As Community Pastor, lead small groups leaders focused on growth and advancement As Information Technology overseer implemented website, provided customer support and maintenance of computer related software, hardware, and networks throughout organization As children’s program overseer, led a team of over 200 volunteers to serve families and children Oversaw IT staff and volunteers regarding support, server, help desk, and web development

Latin America & Asia Pacific Regional Strategic Planner / Project Manager (2000 to 2003)Comprehensive management responsibility of the regional telecommunications infrastructure / international WAN projects and devise means to increase security / availability for the facilities utilizing the systems. Part of the central system directing communications for factories, facilities, and district offices, worldwide. Coordinated and facilitated key international strategic planning sessions for numerous teams in Latin America and the Asia Pacific regions; designed and implemented tactical telecommunications infrastructure plans for facilities in Latin America. Oversaw project management for Latin American dealer / facility telecommunications. Continually researched new software and telecommunications systems to enhance company communications and achieve unified performance within designated regions. Served as a liaison between the company and internal customers in resolving issues at all levels. Served as Telecommunications Project Manager and Designer for the first international DBSi installation at MACROSA in Argentina; achieved $300,000+ in cost avoidance. Oversaw development of three-phase Brazilian telecommunications project; converted previously existing satellite communications to a modern, high-speed, redundant fiber-optic network; created cost savings Successfully negotiated annual cost savings for regional telecommunications internationally. Company Liaison for AT&T Regional Action Committees for the Latin American region.

Recruited to perform extensive research and report on emerging wireless technologies, services, and trends within the telecommunications to enhance company communications and systems. Additionally served as a Project Manager for the company’s wireless systems involving various international satellite and cellular, fiber, and infrastructure projects. Designed and implemented wireless LANs in both production facilities and offices settings. Served as a central point-of-contact for internal departments in communicating key information on Local Area Network (LAN), Microwave and Infrared (MAN), and Wide Are Network (WAN) systems.  Presented Wireless Value Presentation, a comprehensive analysis of the ability of the company to benefit from current wireless communications to the CEO and Caterpillar’s Executive Office. Green Belt during of the roll out of Six Sigma at Caterpillar Inc, participating in one of the landmark projects that marked the benefits of Six Sigma throughout the company with the Caterpillar 2001 Annual Report stating that “Gains from 6 Sigma are more than twice implementation costs in the first year”  Designed the corporate telecommunications strategy / architecture for wireless communications. Pioneered, developed / implemented the installation of the first U-NII microwave in the company. Significant Cost reduction by compiling an inventory analysis of the fiber and infrastructure  Concurrently served as a member of the Business Resumption Planning Team for fiber and WAN access to central corporate offices. Selected to co-facilitate the corporate wireless communications team, with concentration on developing a corporate strategy to enhance internal wireless communications.

My responsibilities included desktop, network, and factory computer systems support. The installation and troubleshooting of hardware, software, network, and desktop systems for the facility.