Michael Berens Email & Phone Number

North Carolina, United States

Greensboro, North Carolina, United States

Burlingame, Ca

Support escalated clients with in-the-moment interventions and connect them to long-term care providers.Address complex concerns from clients and providers while consistently exceeding daily goals for communication metrics.Collaborate with teams across the organization to ensure high quality of care.3 years of experience with technology related to mental health and managing customer information.

Tukwila, Wa

Track progress of treatment for ~60 Inpatient psychiatric patients, collaborating with a team of psychiatrists, social workers, nurses, therapists to synthesize clinical data and assess the treatment of each patient to ensure need for hospital stay.Negotiate on patients’ and hospitals’ behalf via phone and software with insurance representatives to ensure coverage and avoid gaps in payment. Consistently responsible for overturning denials through relational connection and synthesized presentation of relevant clinical data.Utilized HIPPA compliant client tracking software including Salesforce

Greater Seattle Area- Remote

In person and remotely problem solved and intervened on behalf of King County families in crisis to assess risk, implement safety planning, and facilitate collaboration between families, schools, and mental health agencies to connect clients to long term care.Expertise in mental health assessments and their use in advocating on clients’ behalf toward various mental health systems.Utilized evidence based crisis stabilization modalities to ensure patient safety.Expanded and streamlined communication between intersecting public health systems, resulting in improved coordination and standard of care

Tukwila, Wa

Provided culturally-sensitive, evidence-based counseling servicesto a diverse population of families to achieve measurable mentalhealth outcomes. Facilitated communication within families andacross social service systems. Managed confidential client files andmaintained a high volume of clinical notation.

Seattle, Wa

Curated seamless guest experiences in award-winning fine dining setting. Demonstrated intuitive perception of guest personality and needs to deliver above expectations. Consistently learned new aspect of the food and wine industry to offer and teach guests. Personally served food writers from the New York Times and Seattle Times, resulting in top reviews from both publications.

Marion, In

Fostered belonging and service involvement in community of 200 through development of trusting relationships with members and neighborhood organizations. Developed and empowered staff of 7 organizational leaders to design and implement community-building initiatives. Sharpened communication style through researching, crafting, and presenting weekly speaking engagements; actively sought feedback from co-leaders on impact and effectiveness

Master Of Arts (M.A.), Clinical Psychology

Bachelor Of Science - Bs, Philosophy And Religious Studies