Michael Bergeron Email & Phone Number

Michael Bergeron is a Sr. Field Management Coordinator at Zones, LLC.

• 

  Sr. Field Management Coordinator

  Zones, Llc

  Jul 2013 - Present

  May 2014 - Present Field Management CoordinatorClifton Park, NYSupervise Field Service teams including assignment of resources to projects, review and approval of expense reports and time sheets, provide employee evaluations, and train and develop resources. Responsible for establishing efficient work processes, providing installation documentation which the techs use as an install guide. This included performing “pilot” installs at a customer location to set a process for the field techs that will be performing the installs. Responsibilities also included ensuring the quality of work performed by Field Services by conducting spot checks at locations which the techs have already visited to verify quality of work. Field Engineer July 2013 - May 2014Clifton Park, NYWorking with multiple NYS Agencies, I have performed imaging, user data back up and restoration, installed new PC’s and printers, and would troubleshoot and repair printer and network connections. Run cable, tone, terminate & punch down patchpanels. Install POS systems, install & configue WAPs. From the business end, I have maintained an inventory tracking system, scheduled installations, and allocated the proper resources to be efficient throughout the project amongst our team

• 

  State University Of New York At Albany

  Bachelor Of Arts (B.A.)