Sr. Director Workforce Optimization
Current
Sep 2018 - Present
AeroLeads people directory · profile
Michael Berreth Email & Phone Number
Sr. Director Workforce Optimization
at
UnitedHealth Group
1 work email found
@uhc.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Sr. Director Workforce Optimization
Location
Kent, Washington, United States
Who is Michael Berreth? Overview
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Quick answer
Michael Berreth is listed as Sr. Director Workforce Optimization at UnitedHealth Group, based in Kent, Washington, United States. AeroLeads shows a work email signal at uhc.com and a matched LinkedIn profile for Michael Berreth.
Michael Berreth previously worked as Vice President Client Solutions at Alorica and AVP of Business Management at Expert Global Solutions.
Company email context
Email format at UnitedHealth Group
This section adds company-level context without repeating Michael Berreth's masked contact details.
{first}.{last}@uhc.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Berreth. Compare company email patterns before reaching out.
Profile bio
About Michael Berreth
Michael Berreth is a Sr. Director Workforce Optimization at UnitedHealth Group. He possess expertise in call centers, process improvement, workforce management, customer experience, forecasting and 31 more skills.
Listed skills include Call Centers, Process Improvement, Workforce Management, Customer Experience, and 32 others.
Current workplace
Michael Berreth's current company
Company context helps verify the profile and gives searchers a useful next step.
Unitedhealth Group
Website
AeroLeads page
9 roles · 30 years
Michael Berreth work experience
A career timeline built from the work history available for this profile.
Vice President Client Solutions
Jan 2017 - Sep 2018
Avp Of Business Management
Jun 2011 - Dec 2016
Sr. Manager Of Resource Planning Pacific / Fc Region
Oct 2010 - Jun 2011
Sr. Manager Resource Planning & Analysis
T-Mobile, Usa
- Manager of Staffing & Forecasting Department with two sub departments and 16 reports.- Development of long-range forecasts & staffing requirements, highlighting changes to supply and demand.- Delivery of modeling results to Executive Management based on various Ad Hoc and re-occurring requests. - Assess, acquire and/or develop new forecasting techniques.
Oct 2005 - Oct 2010
Manager Of Reporting And Analysis
- Manager of Reporting and Analysis Dept. with three direct reports.- Works with Resource Planning team to provide and analyze data for reports to assist in meeting contractual SLA’s.- Provide support for IEX TotalView Administration during implementation across enterprise.- Provide necessary ongoing IEX TotalView Training to Client, Vendor, and IBM.
Dec 2004 - Oct 2005
National Forecast Manager
Spherion
- Interface with Clients and Site Managers to accurately project, forecast, budget staff, and schedule agents.- Audit and standardize Resource Management practices, policies and procedures.- Provide input and updates to Executive levels regarding WFM activities, status, and challenges. - Manage remote WFM group at enterprise level including scheduling.
2002 - 2005
~3 yrs
Corporate Workforce Manager
The Faneuil Group
- Managed 5 call centers remotely (3 US centers and 2 Canadian) including training, process management, and employee selection- Initiate restructure of call centers to arrive at a virtual call center environment- Determine staffing efficiencies based on call volumes and center capacities- Coordinate Workforce software training for all divisions- Analyze.
1998 - 2001
~3 yrs
Resource Planning Analyst
- Forecast all calls for virtual call centers- Create and maintain forecast analysis report- Present forecast and Historical data in weekly forecast meeting- Summarize staffing and service deficiencies- Provide staffing alternatives and resources schedules- Assisted schedulers in creating and maintaining agent - Analyze historical trends to apply to future.
1996 - 1998
~2 yrs
Team & coworkers
Colleagues at UnitedHealth Group
Other employees you can reach at unitedhealthgroup.com. View company contacts →
MN
Molly N.
Colleague at Unitedhealth GroupGreater Minneapolis-St. Paul Area, United States
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JB
Jonathan Brandt
Colleague at Unitedhealth GroupAurora, Colorado, United States, United States
View →
AT
Ajay Thaliath
Colleague at Unitedhealth GroupAtlanta Metropolitan Area, United States, United States
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TN
Tomisenia Neal
Colleague at Unitedhealth GroupGreensboro, North Carolina, United States, United States
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IZ
Irshad Zuber
Colleague at Unitedhealth GroupHyderabad, Telangana, India, India
View →
SB
Susan Berch
Colleague at Unitedhealth GroupEast Peru, Iowa, United States, United States
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AS
Aileen Sanders
Colleague at Unitedhealth GroupDenver Metropolitan Area, United States
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TM
Teresa M.
Colleague at Unitedhealth GroupDallas-Fort Worth Metroplex, United States
View →
BB
Bobby Berry
Colleague at Unitedhealth GroupDallas-Fort Worth Metroplex, United States
View →
VV
Vikas Verma
Colleague at Unitedhealth GroupGhaziabad, Uttar Pradesh, India, India
View →
Molly N.
Colleague at Unitedhealth GroupGreater Minneapolis-St. Paul Area, United States
View →
JB
Jonathan Brandt
Colleague at Unitedhealth GroupAurora, Colorado, United States, United States
View →
AT
Ajay Thaliath
Colleague at Unitedhealth GroupAtlanta Metropolitan Area, United States, United States
View →
TN
Tomisenia Neal
Colleague at Unitedhealth GroupGreensboro, North Carolina, United States, United States
View →
IZ
Irshad Zuber
Colleague at Unitedhealth GroupHyderabad, Telangana, India, India
View →
SB
Susan Berch
Colleague at Unitedhealth GroupEast Peru, Iowa, United States, United States
View →
AS
Aileen Sanders
Colleague at Unitedhealth GroupDenver Metropolitan Area, United States
View →
TM
Teresa M.
Colleague at Unitedhealth GroupDallas-Fort Worth Metroplex, United States
View →
BB
Bobby Berry
Colleague at Unitedhealth GroupDallas-Fort Worth Metroplex, United States
View →
VV
Vikas Verma
Colleague at Unitedhealth GroupGhaziabad, Uttar Pradesh, India, India
View →
FAQ
Frequently asked questions about Michael Berreth
Quick answers generated from the profile data available on this page.
What company does Michael Berreth work for?
Michael Berreth works for UnitedHealth Group.
What is Michael Berreth's role at UnitedHealth Group?
Michael Berreth is listed as Sr. Director Workforce Optimization at UnitedHealth Group.
What is Michael Berreth's email address?
AeroLeads has found 1 work email signal at @uhc.com for Michael Berreth at UnitedHealth Group.
Where is Michael Berreth based?
Michael Berreth is based in Kent, Washington, United States while working with UnitedHealth Group.
What companies has Michael Berreth worked for?
Michael Berreth has worked for Unitedhealth Group, Alorica, Expert Global Solutions, T-Mobile, and T-Mobile, Usa.
Who are Michael Berreth's colleagues at UnitedHealth Group?
Michael Berreth's colleagues at UnitedHealth Group include Molly N., Jonathan Brandt, Ajay Thaliath, Tomisenia Neal, and Irshad Zuber.
How can I contact Michael Berreth?
You can use AeroLeads to view verified contact signals for Michael Berreth at UnitedHealth Group, including work email, phone, and LinkedIn data when available.
What skills is Michael Berreth known for?
Michael Berreth is listed with skills including Call Centers, Process Improvement, Workforce Management, Customer Experience, Forecasting, Vendor Management, Management, and Call Center.
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